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Revenue Cycle Supervisor

Revenue Cycle Supervisor

Suncoast Community Health Centers Inc.Riverview, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

POSITION TITLE : REVENUE CYCLE SUPERVISOR

FLSA : EXEMPT

Job Summary :

The Billing Supervisor oversees the daily operations of the billing department, ensuring accurate and timely processing of invoices, payments, and financial records. This role involves managing a team of billing specialists, monitoring accounts receivable, resolving billing issues, and ensuring compliance with company policies and regulatory standards.

Supervisory Responsibilities :

  • Manage, mentor, and supervise the billing team to ensure efficient and accurate revenue cycle operations.
  • Assign tasks, monitor performance, and provide feedback to team members.
  • Conduct regular training sessions to improve team performance and ensure compliance with billing procedures and policies.
  • Monitor the team's productivity and provide regular feedback to ensure high performance.
  • Ensure the team adheres to accounting principles, SCHC policies, and regulatory requirements.

Duties / Responsibilities :

  • Oversee the accurate preparation and processing of invoices, claims, and payments.
  • Ensure that all revenue cycle data, including charges, credits, and adjustments, is processed in a timely and accurate manner.
  • Review accounts receivable and ensure that collections are managed effectively.
  • Monitor and audit revenue cycle processes to identify discrepancies and resolve errors.
  • Ensure all revenue cycle operations comply with relevant regulations, company policies, and industry standards (e.g., HIPAA for healthcare settings).
  • Maintain accurate records and documentation to support internal and external audits.
  • Prepare and analyze revenue cycle reports to identify trends, performance gaps, and areas for improvement.
  • Stay up to date with changes in revenue cycle regulations and ensure the department adheres to them.
  • Serve as the point of contact for complex revenue cycle issues and inquiries from patients, and third-party payers.
  • Resolve disputes and discrepancies in revenue cycle, working directly with patients and payers to ensure timely resolution.
  • Collaborate with other departments, such as but not limited to Clinic Administrators, Assistant Clinic Administrators and finance, to streamline revenue cycle processes and address issues.
  • Oversee the use of revenue cycle software systems and ensure that they are utilized effectively by the billing team.
  • Identify opportunities to enhance the efficiency and accuracy of the revenue cycle process through system upgrades or process improvements.
  • Work with IT and finance teams to troubleshoot revenue cycle system issues and recommend solutions.
  • Monitor aging reports and oversee collection efforts to minimize overdue accounts and maintain positive cash flow.
  • Implement strategies to reduce outstanding payments and ensure prompt follow-up on unpaid claims.
  • Work with the collections team to develop and execute collection procedures.
  • Develop training materials and conduct staff training on revenue cycle procedures, systems, and compliance standards.
  • Encourage professional development and create opportunities for team members to enhance their skills.
  • Perform additional tasks as needed to support the centers.
  • Required Skills / Abilities :

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Collaborate with IT and finance teams to troubleshoot issues with revenue cycle systems.
  • Stay updated on software updates and best practices to optimize revenue cycle processes.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure.
  • Ability to function well in a high-paced and at times stressful environment.
  • Ability to use office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.
  • Proficient with Microsoft Office Suite or related software.
  • Education and Experience :

  • Bachelor's degree in Accounting, Business Administration, Healthcare Management or related field is preferred.
  • At least three years related experience required.
  • Proficiency in billing software, EMR systems, and Microsoft Office (Excel, Word, Outlook and similar software)
  • Familiarity with Medicare, Medicaid, private insurance reimbursement, and coding systems.
  • Physical Requirements :

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to travel to various center locations as required.
  • Job Posted by ApplicantPro

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    Revenue Cycle Supervisor • Riverview, FL, US

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