QA Engineer - Telecommunications

Job Description

Job Description

QA Engineer - Telecommunications

Established (30+ Years) Company Seeking QA Engineer for Telecommunications Software in Plano, TX

An established technology company with over 30 years in business is seeking a QA Engineer with 2-4+ years of hands-on testing and automation experience to join its Engineering team in Plano, TX. This position supports the company's UCaaS (Unified Communications as a Service) platform serving the North American market and focuses on ensuring quality across web-based provisioning software that allows customers to self-provision their phone systems. The ideal candidate will have a balanced mix of manual and automated testing experience, a strong foundation in Java and Selenium, and familiarity with telephony and API testing.

Offer :

Salary range : $80,000-$100,000+ depending on experience

Comprehensive benefits package including medical, dental, vision, and life insurance

401(k) with company match

Paid vacation, holidays, and sick leave

Hybrid schedule requiring 3 days onsite in Plano, TX

Collaborative and growth-oriented engineering environment

Qualifications :

Bachelor's Degree in Engineering or related technical field (or equivalent experience)

2-4+ years of both manual and automated testing (50 / 50 split)

Proficiency with Selenium , Java , API testing , JIRA , and Jenkins

Experience maintaining existing automation frameworks (no new framework development)

Ability to work collaboratively within a QA team of 4 and an engineering team of 11

Responsibilities :

Perform functional and exploratory testing of web-based telecommunications provisioning software

Maintain and enhance existing automation frameworks using Selenium and Java

Conduct both manual and automated testing for new system enhancements and feature releases

Use JIRA to manage workflow and track defects, and Jenkins for CI / CD pipeline automation

Perform API testing using Postman or similar tools to validate service endpoints

Collaborate with developers to validate fixes, identify automation opportunities, and improve release quality

Support ongoing testing for telephony systems and soft clients across desktop, smartphone, and desk phone platforms

Collect and analyze logs, generate reports, and ensure traceable documentation for all test activities

Preferred Skills :

Experience with telephony systems or VoIP clients

Experience with testing of telecommunications or provisioning software

Familiarity with both Windows and Linux environments

Experience troubleshooting SIP phones, SBC products, and using tools like Wireshark and syslog

• For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 10 / 21 / 2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.  CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.