Community Care Manager (PT)

The Community Care Managerprovides trauma-informed, community-based support to survivors of sex trafficking. This role focuses on direct client care, case coordination, and resource navigation for individuals recovering from sexual exploitation.

RESPONSIBILITIES:

• Provide holistic, survivor-centered services that integrate emotional, spiritual, and practical support through a trauma-informed and culturally responsive approach.
• Conduct needs assessments, develop individualized care plans, and offer mobile/community-based follow-up support.
• Provide life skills trainings for clients to identify gaps in knowledge and ensure long-term success.
• Assist clients in accessing services such as housing, healthcare, employment, and legal advocacy.
• Offer mobile or community-based support to meet clients where they are.
• Empower survivors through self-advocacy and by fostering sustainable community connections.
• Collaborate with internal teams and external partners to coordinate care and support services.
• Participate in case reviews, community coalitions, and advocacy efforts.
• Maintain accurate, timely documentation and contribute to program evaluation through outcomes tracking.
• Regular participation in supervision meetings and team meetings for the sharing of ideas, feedback, and department planning.
• Responsible for timely Quality Assurance compliance as related to employee's roles and functions.
• Other duties as assigned
• Regular, predictable, and reliable attendance is an essential function of this position. The employee must maintain a consistent work schedule and be available during the assigned hours to perform the duties of this role.

QUALIFICATIONS:

• Bachelor's degree in business, Social Work, or related field of study required; Master's degree is preferred.
• Minimum 2 years of experience working with vulnerable populations, ideally survivors of trafficking.
• Knowledge of trauma-informed care, complex trauma, and survivor-centered practices.
• Ability to work independently, maintain boundaries, and demonstrate cultural humility.
• Ability to work on tight deadlines.
• For transportation purposes must have a valid driver's license
• Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose and objectives of the agency.

HOURS OF WORK: Variable hours with flexibility to work evenings or weekends based on client needs. 20-25 hours weekly.