Re-Hire Communications Specialist III (Dispatcher)

Job Posting : Communications Specialist III (Dispatcher)

The State of South Carolina, Department of Public Safety is seeking a Communications Specialist III (Dispatcher) to join their team. This position is available statewide in South Carolina and is full-time.

The ideal candidate will possess strong customer service skills, the ability to work independently, and advanced multi-tasking skills in order to listen, talk, read, and type simultaneously with accuracy.

Responsibilities include :

• Receiving and dispatching information to DPS enforcement personnel and other agencies over two-way radio systems, telephones, teletype, computer-aided dispatch, and fax machine.
• Maintaining computer-aided dispatch (CAD) documentation of all radio transmissions, accident call-in reports, teletype reports, SLED / CJIS, NLETS, and NCIC transactions.
• Receiving calls from citizens requesting assistance for traffic accidents, reckless drivers, road rage, disabled motorists, attempting to contact troopers, and other road conditions that require emergency response.
• Retrieving information from computer terminals for driver's license and vehicle registration, both in-state and out-of-state.
• Inquiring NCIC to determine possible stolen vehicles, wanted and missing persons, and stolen gun reports.
• Directing law enforcement officers to traffic accident scenes or any other type of situation requiring response.
• Reading maps to find locations to relay to troopers in locating incidents.
• Maintaining recorder system, notifying personnel of any malfunctions.
• Acting as backup for the Emergency Preparedness Division in receiving notification from Nuclear power plants and facilities of any potential unplanned or accidental release of radioactive material.
• Notifying the Bureau of Radiological Health and the Emergency Preparedness Division upon notification.
• Receiving calls for the Department of Transportation (DOT) and the Department of Revenue (DOR) from the public requesting information and / or assistance after normal working hours.
• Working conditions include maintaining the physical condition necessary for sitting for prolonged periods and the ability to maintain composure in emergency and stressful situations.

Minimum and additional requirements include :

Preferred qualifications :

Additional comments :

The Communications Specialist III (Dispatcher) position is an essential position and a vital link to the trooper / officer in the performance of their job duties. This position requires the employee to work rotating 12-hour shifts, which include days, nights, weekends, holidays, and irregular hours on short notice. Shifts are scheduled based on the center's needs to cover shifts 24 hours a day, 7 days a week. Must work a minimum of 40 hours weekly.

The South Carolina Highway Patrol operates four regional Telecommunications Centers. Telecommunications Centers are located in Blythewood, Charleston (North Charleston), Florence, and Greenville. Applicants must select which center they are applying for in the supplemental questions portion of the application. Only Telecommunications Centers with current vacancies will be listed in the supplemental questions.

The South Carolina Department of Public Safety is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin. The department prohibits discrimination based on race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin.