Employee Relations Specialist

The Crown Is Yours

As an Employee Relations Specialist, you'll serve as a trusted partner to leaders across the business, helping shape a workplace where fairness, respect, and inclusion are standard. You'll execute our employee relations strategy with care and compliancecoaching managers, guiding policy application, and leading investigations that support our people-first values. With a proactive mindset and customer-first focus, you'll play a key role in empowering leaders and fostering a strong workplace culture.

What You'll Do

Serve as a trusted employee relations partner across North America, providing proactive coaching and support to managers and employees to maintain a positive and inclusive workplace culture.

Identify and mitigate employment risk by navigating sensitive issues with sound judgment, always fostering a culture of equity, empathy, and accountability.

Lead performance management processes in partnership with managers, including reviewing performance improvement plans (PIPs), facilitating performance discussions, and guiding to resolution.

Conduct thorough and timely investigations into complex employee concerns and allegations, delivering findings and recommendations that balance fairness and compliance.

Act as the main point of contact for employee relations matters, including policy interpretation, employee discipline, accommodations, and the offboarding process.

Design and facilitate New Manager Training for newly hired or promoted leaders within assigned business, ensuring consistent understanding of ER expectations and best practices.

Maintain best-in-class documentation and case tracking to support legal defensibility, mitigate risk, and ensure operational excellence.

Leverage ER data and insights in partnership with HR Business Partners to identify trends, recommend interventions, and support long-term people strategies.

Build strong relationships with managers and stakeholders to support issue resolution and promote a culture of accountability and continuous improvement.

What You'll Bring

Bachelor's degree, preferably in human resource management or a related field.

At least 3 years of experience in Employee Relations, Human Resources, or a related field, with experience managing investigations, performance, and policy enforcement.

Strong working knowledge of employment law, HR practices, and compliance across North America.

Excellent communication and interpersonal skills with the ability to coach, influence, and build trust at all levels of the organization.

Sound judgment and discretion in handling sensitive or confidential matters.

Experience in a fast-paced, high-growth environment; comfort with ambiguity and change.

Detail-oriented approach to documentation, process, and case tracking.

A collaborative mindset and strong partnership orientation with HRBPs, Legal, and business leaders.

Join Our Team

We're a publicly traded (NASDAQ : DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.