Commercial Systems Manager

Commercial Systems Manager

Job Category : SALES

Requisition Number : COMME006718

Posted : October 7, 2025

Full-Time

EOS Hospitality

444 Madison Ave

14th Floor

New York, NY 10022, USA

Description

Position Description

• Reports to Commercial Success Director
• Develop and implement SOPs and best practices for using all commercial systems, including but not limited to Opera Cloud, SynXis, Duetto, Lighthouse, Revinate, and Delphi.
• Ensure that all commercial systems are correctly set up, with accurate interface mapping between each system.
• Conduct regular audits of system setups and implement necessary changes in collaboration with the wider commercial team.
• Troubleshoot and resolve any system or interface failures promptly to minimize disruption.
• Develop SOPs and provide training to all revenue analysts on rate loading and mapping across all systems.
• Develop SOPs and train all revenue analysts to reconcile revenue reporting across all relevant systems accurately.
• Serve as the primary point of contact for all commercial system migrations and installations.
• Assist the wider commercial team in implementing the latest offers, promotions, and rate strategies using the best methods.
• Develop and manage all relationships with the technology vendors.
• Stay updated with industry trends, emerging technologies, and best practices in commercial systems management.

Position Requirements :

The annual salary range for this position is between $95,000 and $110,000.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.