MONITORING AND EVALUATION PROGRAM MANAGER

Monitoring And Evaluation Program Manager

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. The Office of Strategic Operations (OSO), led by the Chief Strategy Officer, is responsible for managing high-priority agency-wide or citywide initiatives that support the growth of emergency management at both our agency and the City at large. OSO is organized into three Units : Analysis and Evaluation, Strategy and Innovation, and Continuity of Operations (COOP). The Analysis & Evaluation (A&E) Unit is responsible for conducting qualitative and quantitative analyses to identify and track to completion recommendations that improve the City's response posture. The Monitoring and Evaluation Program Manager is responsible for leading the agency's After-Action reporting process following real-world activations, as well as for developing and implementing an agency-wide monitoring and evaluation strategy to drive continuous improvement. The Monitoring and Evaluation Program Manager will report to the Director of Analysis and Evaluation and will conduct the following duties :

• Deliver executive briefings and conduct real-time evaluations during emergency incidents to assess and enhance operations.
• Lead post-incident evaluations, including organizing and facilitating debriefs ("hotwashes"), surveys, and data collection efforts with NYCEM staff and partner agencies.
• Finalize After-Action reports (AARs) and corresponding improvement plans.
• Track implementation of corrective actions based on prior AARs and conduct analyses to assess their impact on future preparedness.
• Present executive-level reports on evaluation findings, improvement planning progress, and emerging trends.
• Manage and support the Monitoring & Evaluation Specialist, and / or consultants.
• Additional emergency management-related projects and responsibilities as assigned.

Preferred Skills :

In addition, the selected candidate will be able to demonstrate a proven ability in the following areas, from the agency's performance management model :

Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education, and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.