Student Account Specialist

Job Description

Job Description

We are looking for a detail-oriented Student Account Specialist to join our team in Burlington, North Carolina. This long-term contract position involves managing student accounts, processing payments, and ensuring accurate financial records. The ideal candidate will have strong expertise in accounting practices and a deep understanding of cash application processes.

Responsibilities :

• Maintain and update student account records to ensure accuracy and compliance.
• Process payments, including automated clearing house (ACH) transactions, efficiently and securely.
• Reconcile accounts receivable and handle cash activity to ensure proper financial tracking.
• Collaborate with billing departments to address discrepancies and resolve issues in a timely manner.
• Utilize accounting software systems to manage financial data and generate necessary reports.
• Perform daily reviews of account activity to identify and address any irregularities.
• Assist in preparing financial statements and reports as needed for internal and external use.
• Provide exceptional customer service to address student and parent inquiries regarding account details.
• Monitor account balances and ensure timely collection of outstanding payments.
• Support financial audits by providing necessary documentation and information
• Proficiency in using accounting software systems for financial management.
• Strong knowledge of accounting principles and functions, including accounts receivable and billing.
• Experience handling cash activity and processing ACH transactions.
• Excellent analytical skills with attention to detail for accurate record-keeping.
• Effective communication and interpersonal skills to address inquiries professionally.
• Ability to work independently and manage multiple tasks efficiently.
• Prior experience in a similar role, preferably in an educational or financial setting.
• Strong problem-solving abilities with a focus on resolving discrepancies.