Join the vibrant team at Mercury Fiber, where we push the boundaries of technology with our state-of-the-art fiber optic solutions. As the Install and Repair Supervisor, you will lead a team dedicated to ensuring optimal deployment and maintenance of fiber optic networks. Your role is crucial in orchestrating both the strategic and daily operational tasks required to maintain superior service delivery in line with cutting-edge technological advancements. Supervise and coordinate the installation, maintenance, and repair of fiber optic systems. Ensure compliance with industry standards and safety regulations during all technical operations. Manage schedules, resources, and logistics to maximize team efficiency and effectiveness. Conduct regular training sessions for team members to enhance their skill sets and ensure high-quality technical performance. Troubleshoot complex issues that escalate beyond the initial support scope, providing timely and effective resolutions. Monitor team performance, providing feedback and implementing strategies for improvement. Liaise with other departments and customers to ensure coordinated efforts and high satisfaction levels. Manage inventory of tools and supplies, ensuring availability while optimizing cost-efficiency. In-depth knowledge of fiber optic technology and related equipment. Strong leadership skills and experience in a supervisory role. Excellent problem-solving skills and ability to manage complex technical issues. Proficient in using industry-standard software and tools for monitoring and scheduling. Effective communication and interpersonal skills. Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Medical Insurance Dental Insurance Vision Insurance Life Insurance 401kaa415a4b-8b21-40fc-a65c-70d2b25ca29a
Repair Supervisor • North Branch, MI, United States