Office Clerk - Patient Assistance (Bilingual: English/Spanish)Legacy Community Health • Houston, TX, US
Office Clerk - Patient Assistance (Bilingual : English / Spanish)
Legacy Community Health • Houston, TX, US
30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionEnglish / Spanish) - Job Overview Schedule : 8AM-5PM Welcome to Legacy Community Health, where your passion for helping others and your love for community health come together in a meaningful way. As an Office Clerk in our Patient Assistance department, you'll be a vital part of our mission to transform healthcare through innovation and compassion. Be at the forefront of patient engagement, connecting individuals with the right healthcare solutions and team members. Join a tech-savvy team that embraces cutting-edge technologies to disrupt traditional healthcare models. Contribute to a mission-driven impact, enhancing community health outcomes and benefiting from potential loan repayment programs. Work closely with a dynamic team committed to making a difference in the community. Experience personal fulfillment by playing an integral role in improving healthcare accessibility and quality. Key Responsibilities Manage communication channels such as phone and email with efficiency and warmth. Utilize advanced systems to enter and manage patient information within EHR or Pharmacy systems. Leverage digital solutions for document scanning, uploading, and integration into patient charts. Generate real-time reports to sustain a streamlined, data-driven care workflow. Implement critical thinking methodologies to enhance client relationships and problem-solving. Uphold the latest HIPAA compliance standards, ensuring the safeguarding of PHI. Engage in continuous learning with mandatory safety and technical training programs. Maintain a tech-forward work environment in line with Legacy's high standards. Adopt innovative techniques for infection control and safety management. Minimum Qualifications High school diploma or equivalent required; embrace educational growth. Healthcare or Customer Service experience is advantageous. Possess an articulate, professional communication style. Exhibit proficiency in multitasking during high-volume interactions. Showcase accuracy and efficiency in data entry tasks. Demonstrate robust computer skills and digital fluency. Bilingual proficiency in English and Spanish enriches communication. Project management acumen is a valued asset. About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you. At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. Approachable & Collaborative We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. to serve patients and communities with compassion and humility. Driven & Committed We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve. Perceptive & Thoughtful Communicators We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all. Powered by JazzHR
Benefits Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match Short-Term & Long-Term Disability $0 Copay for Legacy Provider visits $0 Copay for prescriptions filled at Legacy Pharmacies Travel Insurance & Pet Insurance Subsidized Gym Membership And much more!
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Location :
- Legacy Montrose - 1415 California St.
Houston, TX 77006 Office Clerk - Patient Assistance (Bilingual :
Role Highlights :
Work Environment Benefits :
Impact and Growth Opportunities :
Team Collaboration :
Mission-Driven Elements :
To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :
We stay grounded in our purpose :
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Office Clerk Bilingual • Houston, TX, US
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