Manager, Commercial Sales

Commercial Sales Manager

This manager is responsible for leading a team of Account Executives focused on the Commercial (mid-market) segment. The team will be engaging with executive-level stakeholders at established e-commerce organizations and driving complex sales cycles to close new business. A successful candidate will be highly skilled in mentoring and coaching, adept at leading strategic deal execution, and comfortable collaborating across functions to optimize go-to-market strategy. You bring a proven track record of scaling sales teams, developing talent, and consistently exceeding targets in fast-growth SaaS organizations. This is a unique opportunity to shape your sales leadership legacy by building a high-performing Commercial team in one of the most dynamic markets in technology.

What You'll Do

• Own, manage, and exceed revenue outcomes in the Commercial segment
• Partner with Account Executives on strategic deal execution, including executive engagement, multi-threading, and complex negotiations
• Act as an active coach and mentor, leveraging call reviews, pipeline inspections, and deal strategy sessions to elevate performance
• Collaborate cross-functionally with Marketing, Partnerships, and Customer Success to strengthen market positioning and accelerate sales cycles
• Drive accountability through weekly activity reviews, ensuring balanced pipeline development, forecasting accuracy, and consistent conversion metrics
• Use sales analysis and data-driven insights to inform strategy, improve execution, and optimize performance across the team
• Ensure coaching frameworks, enablement resources, and ongoing training programs are fully leveraged to ramp, develop, and retain top talent
• Provide input into GTM strategy and the design of scalable processes, reporting, and tools to support Commercial sales growth
• Identify, share, and implement best practices that elevate the team's ability to win in competitive, complex environments
• Stay up-to-date on product roadmap, industry trends, and the evolving competitive landscape to ensure the team is positioned as consultative experts

Your Background

Requirements

Perks & Benefits

Diversity & Inclusion at Gorgias We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, experiences, and perspectives. At Gorgias, we believe that diverse teams drive innovation and better decision-making. We do not discriminate based on race, color, religion, gender identity, sexual orientation, disability, age, or any other protected status. If you need accommodations to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact us at accommodation@gorgias.com.