Account Manager, Programmatic / DSP (Remote)

Account Manager

PulsePoint is a fast-growing healthcare technology company using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning advertising platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous.

We are looking for talented Account Managers to join our team. Our Account Managers own the relationship between PulsePoint and our clients. An AM serves as the primary point of contact for the client and internal teams for all items regarding health media and programmatic campaigns.

The ideal candidate will have a strong client facing background and prior digital account management / campaign management experience within the digital Health / Pharma space or from the media agency partner side.

The product you'll be working on : LIFE BY PULSEPOINT, everything you need to plan, activate, analyze, and optimize your digital healthcare advertising campaigns - in one platform. Our proprietary data targeting solutions are the backbone for thousands of healthcare brands seeking instant access to forecast, target, and engage DTC and HCP audiences at scale.

What you'll be doing :

• Develop, grow, and maintain relationships with clients through exceptional client service.
• Serve as point person for all post-sale client requests and communication with client, including kick off calls, asset gathering, KPI discussions, creative changes, performance reports, client meetings, campaign recommendations, troubleshooting.
• Partner with Campaign Management and Platform Solution teams to develop and provide regular actionable insights to our clients on both live and post campaign results detailing performance, campaign optimizations, and new opportunities.
• Partner with internal Client Strategy to effectively communicate digital strategies and rationale for tactical approaches for each campaign directly with our clients.
• Provide accurate campaign screengrabs and detailed reporting in line with campaign objectives and KPIs in a timely manner.
• Partner with Data Analytics to ensure successful delivery of in-depth reporting to clients and troubleshoot where necessary.
• Lead client calls and virtual / in-person business reviews covering campaign performance, insights, and recommendations.
• Coordinate extensive monthly billing with clients and internal teams.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.

Requirements :

What We'll Give To You :

And there's a lot more! Compensation package : We offer a compensation package inclusive of a base salary, a target annual bonus, and a quarterly incentive plan. The base salary range is $75k-85k and takes into consideration each candidate's skills, experience, qualifications, and internal equity. In addition, we offer a target annual bonus (ranging from $7.5k-8.5k based on company and individual performance), as well as a $5k / quarter quarterly incentive plan tied to the revenue growth of the account(s) managed by you, which usually comes into effect a few quarters after they start once they've become the sole Account Manager for their accounts.

Selection Process :

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