SLA

Job Description

Job Description

Description : SUMMARY

To ensure the company culture is maintained by greeting, engaging and interacting with customers to grow new and existing sales and loans.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greet, interacts and qualifies each customer to determine their individual needs and recommends the appropriate solutions to meet that need.
• Show the ability to meet and exceed sales / loan goals and other related quota.
• Keeps work area clean and organized per store and OSHA standards.
• Performs buying, selling and loan transactions.
• Handles all cash / debit transactions and negotiable items accordance with established policies, procedures and practices.
• Answers all incoming phone calls per company standards as well as making appropriate outgoing phone calls with a high level of discretion and professionalism.
• Effectively communicate pawn / loan / buys / sells company policies and legalities to customers.
• Communicates and works with all senior staff and managers, displaying respect and professional communication.

COMPETENCIES – Required to perform the job successfully

Oral Communication Skills

Written Communication Skills

Interpersonal Skills

Customer Relations

Customer Service

Muti-tasking ability

Cash Handling(basic math)

Sales Experience

Knowledge in jewelry, gemstones, precious metals and or Hard Goods

Computer Literacy

SKILLS

Ability to communicate in English verbally and written.

Exhibited Competency in using a Windows computing environment including Word, Excel and Outlook.

Job Type : Full-time

Pay : $17.00 per hour

Job Type : Full-time

Pay : $17.00 per hour

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Shift :

8-hour shift

Application Question(s) :

Do you speak any other languages other than English.

Education :

High school or equivalent (Preferred)

Experience :

Customer Service : 1 year (Preferred)

Cash handling : 1 year (Preferred)

Work Location : In person

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Requirements : Education :

High school or equivalent (Preferred)