Patient Service Specialist - Medical Front Office

Patient Service Specialist (PSS) - Float

Baylor Scott & White Institute for Rehabilitation Austin, TX (Far West)

Hours : vary M-F between 7am - 7pm

PRN

Float

Candidate will be required to travel to multiple outpatient clinics. Area of Coverage : Far West, SW290, Bee Caves, Red River, W38th Street, Northcross, and Lakeway locations

PRN rate : $21.00 per hour

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

Greets patients

Answers phones

Patient intake and data entry

Insurance verification and pre-authorization

Schedules patient appointments

Operates front office of outpatient centers

Supports therapists and therapy assistants

Daily cash balancing and weekly banking deposits

Qualifications

HS diploma or GED is required

Preferred Experience :

Customer service experience

Knowledge of insurance verification

Healthcare, medical, or dental office administration

Equal Opportunity Employer including Disabled / Veterans