Delivery Driver

Job Description

Job Description

Glazing Saddles, Krispy Kreme

Overview of Position : The Driver is responsible for delivering our doughnuts to our wholesale customers and tunnel shops accurately and on time. The Driver maintains a good working relationship with our wholesale customers through managing each account’s products, display and is the face of Krispy Kreme. Their excellent customer service skills, professional appearance, commitment to teamwork and enthusiasm are keys to our success.

Position Responsibilities :

• Greet customers with a sincere smile and listen carefully to their needs.
• Maintain a pleasant and courteous demeanor.
• Maintain a clean, neat Glazing Saddles issued uniform at all times.
• Drive to each customer nightly & during the day safely and efficiently; delivering doughnuts on time.
• Pick up any doughnuts from the previous day and issue credits, if appropriate.
• For COD accounts, pick up cash payment for the doughnuts at the time of delivery.
• Secure the cash payments and settle with Manager once the route is finished during the end of day process.
• Communicate any errors to the manager so that the customer's account can be fixed for accuracy.
• Communicate any route change suggestions to Manager.
• Assist in properly maintaining and upkeep on all delivery vehicles.
• Maintain delivery vehicle organization to promote efficient operations.
• Demonstrate safety consciousness at all times and report all incidents to a supervisor.
• Assist in maintaining a high level of store sanitation and cleanliness.
• Report any equipment failure or issues to supervisor in a timely manner.
• Consistently model all store policies, standards, and practices.
• Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans.
• Company provides uniform of 1-cap, 1-polo shirt, 1-name tag and 1-apron to an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes or boots must be worn at all times. Maintain a clean, neat Glazing Saddles-issued uniform at all times.
• Perform other related duties as assigned.

Essential Skills and Experience :

Valued but not required skills and experience :

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.