Experience & Success Associate

Job Description

Job Description

About Aidaly

At Aidaly, we believe family caregivers are the future of healthcare and the backbone of a thriving economy. In-home care is the fastest-growing part of healthcare, but demand is outpacing supply. We are pioneering a new model for delivering care at home by training and paying family caregivers to meet the needs of an evolving population and changing workforce. We are scaling rapidly across the United States. Join us!

What You'll Do

• Own and execute all caregiver-facing communications and engagement, from swag to support.
• Design localized email campaigns, SMS campaigns, and community activations to deepen connection and loyalty.
• Plan and coordinate caregiver appreciation initiatives, live and virtual events, and local market activations.
• Analyze caregiver engagement metrics to continuously optimize programs and campaigns.
• Collaborate closely with Growth, Product, and Ops teams to deliver a seamless, personalized experience across markets.

Requirements

Who You Are

If you're the type of person people naturally look to in times of chaos; calm under pressure, quick to action, and solution-focused - WE WANT YOU!

Benefits

What We Offer