Assistant Manager

Assistant Manager

We're seeking an ambitious and resourceful entry-level manager to run shifts efficiently with an enthusiastic attitude for great food and even better guest service. The ideal candidate will be able to demonstrate an affinity for mentoring and inspiring team members both by example and through supportive coaching to develop a high-performing team. He or she will have experience with food service and will be able to maintain compliance with operational and food safety procedures.

We are expanded minded, with multiple locations and only grow our Franchisees from this entry level position. With our Development Plan, we can give you the tools you need to run your own shift. All team members are mentored, coached, and moved up internally. HUGE GROWTH POTENTIAL TO BECOME AN OWNER!!

This could be the CAREER for you! - APPLY TODAY

As a member of our management team, you'll oversee it all! Build and lead great shifts, empower team members, and help maintain a positive attitude throughout the restaurant. If you're a natural leader who can rally a team to be its best, we'd love to have you behind our counter.

JOB SUMMARY

Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained.

ESSENTIAL FUNCTIONS

• Runs shifts effectively to ensure quality products, guest service, and restaurant cleanliness meet system standards.
• Consistently ensures guests receive quality products in five minutes or less for in house orders and four minutes or less for drive thru orders.
• Ensures proper product quality control, presentation and hold times according to the Operations Training Manual, Order Assembly.
• Accesses financial information and completes weekly sales and labor during their shift.
• Routinely monitors and coaches team on safety best practices related to the Culver's hazard communication program and workplace safety.
• Ensures team is knowledgeable concerning products and guest service.
• Demonstrates and maintains a positive attitude among team members.
• Demonstrates and ensures proper personal hygiene and food safety practices are maintained in the restaurant.
• Displays point of purchase (P.O.P.) materials timely according to the current marketing campaign.
• Demonstrates proficiency on all restaurant positions.
• Provides ongoing development of crew chief and shift leader using the management training checklist.
• Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance.
• Performs daily morning, afternoon and evening restaurant tours
• Prepares and reviews daily reconciliation report against daily control totals from cash register system ensuring accuracy.
• Runs financial report, counts afternoon drawers, enters drawer pickups and completes daily.
• Ensures team is cross-trained by the training team effectively.
• Completes food inventory order accurately, using forecasts and projections based on current restaurant sales.
• Delegates and ensures the accurate completion of the Quality Control / Safe Food Checklist and First In-First Out product rotation.
• Completes end-of-the month inventory procedures accurately.
• Delegates restaurant and equipment cleaning.
• Directs weekly and monthly odd jobs to team assigning them to daily deployment sheet.
• Demonstrates positive and effective role modeling for all team members through appearance and attitude.
• Follows restaurant policies and procedures consistently.
• Demonstrates and ensures team is following system standards for uniforms and appearance.
• Attends all manager and team member meetings.
• Follows and encourages team to follow all restaurant policies and procedures.
• Checks e-mail and extranet twice daily during each shift and responds as necessary.
• Follow cash counting procedures.

QUALIFICATIONS

PHYSICAL ABILITIES

MANAGEMENT LEADERSHIP SUCCESS FACTORS