SVS Vision - District Manager

Job Description

Job Description

POSITION SUMMARY :

Responsible for the overall sales, profit, and service performance of multiple stores in a geographic region. Develop and execute strategies consistent with corporate direction to drive business. Manage and is accountable for the effective operation of the district’s stores including staffing, training, policy and procedure adherence, compliance, optometric relations, and patient / customer experience. Build a strong team with a succession plan for growth and development.

DUTIES AND RESPONSIBILITIES :

DRIVE BUSINESS & DELIVER RESULTS

• Work individually and cross functionally to develop and execute merchandise, operational, and customer service strategies to deliver planned sales, gross margin and EBITDA results
• Execute quality store visits to validate patient / customer service standards are consistently delivered
• Observe and review individual optician performance during visits and provide appropriate feedback and coaching
• Establish and monitor store operations guidelines (i.e., appointment monitoring, daily system balancing, government, and state regulations)
• Ensure operational exceptions are addressed and resolved
• Facilitate ongoing process improvement
• Stay up to date on competition within the geographic region

FINANCIAL ACUMEN

COMPLIANCE

LEADERSHIP

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS :

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS :

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.