Systems Engineer

At PLEXSYS, our teams design, build and deliver Live, Virtual, and Constructive (LVC) innovation and training solutions to customers around the world. With over 200 employees in seventeen states and four foreign countries, we contribute our success to enabling better training…everyday…across the globe.

As an employee of PLEXSYS, you’ll find a culture that empowers you to achieve your professional objectives, give your personal best, and work with other highly passionate individuals. Our core values of integrity, excellence, teamwork and agility drive our daily decisions, identify our focus areas, and inspire our organizational culture.

GENERAL DESCRIPTION

PLEXSYS is seeking a qualified candidate to support the E-3G Gen 2 Block 40 / 45 AWACS (Airborne Warning and Control System) Mission Crew Training Set (MCTS) program.

The E-3G Gen 2 AWACS MCTS provides a fully functional aircrew mission crew simulator that accurately models the software functionality of the USAF E-3G Sentry aircraft. The MCTS is a non-articulated simulator that is designed to provide training for Air Battle Managers and their respective crew positions through nine different system locations worldwide. The MCTS is a device that provides capabilities to train up to 15 crew members at Operator Workstations (OWS); also known as crew consoles and 8 Instructor Operator Stations (IOS) for Instructor Cadre. The trainer uses aircraft software developed by Boeing and supported by the 558th Software Engineering Squadron (SWES) that includes PLEXSYS’ and other COTS training software to facilitate three simultaneous instances function as an independent AWACS.

DUTIES & RESPONSIBILITIES

The role of this position is to provide technical expertise and engineering support to implement reachback support to the MCTS systems, software and networks to include :

Perform reachback support engineering to MCTS customer requests for software and hardware issues and integration

Works in cross-functional teams to improve software, systems, and cybersecurity integration and development efficiencies across the PLEXSYS Ecosystem.

Explores and provide integration strategies for third-party and partner solutions.

Perform General Acceptance and Operational testing, validation and installation of Government, PLEXSYS and other COTS software applications

Perform system maintenance task preparations and selection of spare parts, support equipment, tools and technical data for MCTS systems

Support practical test activities and schedules to include providing technical assistance and training on equipment operation and maintenance with customers, vendors, and company representatives.

Troubleshoot technical problems and issues to determine technical solution in accordance with product and customer specifications and recommend actions to company or customer representatives for coordinated product solution.

Provides system hardware, software, and cyber system troubleshooting and reach back support to on-site personnel and coordinate with organizations as necessary.

Provide technical assistance and assess product needs in accordance with customer specifications

Provides technical assistance and expertise on suggested customer changes and technical manuals

Conducts technical training and product briefing with customers, vendors, and company representatives.

Perform connection, disconnection and other network procedures and process for components testing and inspection

Track and maintain system trends and provides product and system improvement initiatives

Coordinate engineering reach back support for software / hardware issues through JIRA, Confluence and other software and resources

Continuously develops and updates operation and troubleshooting procedures, diagrams and scripts for MCTS hardware and software applications.

Track software approvals, versioning changes and annotate required changes

Create and maintain system diagrams (Vizio) for data and network flow

Coordinate and communicate with PLEXSYS and customer security personnel cybersecurity posture

Perform component level and Operational System Integration Testing (OSIT)

Perform field level periodic updates, modifications, and maintenance to systems as required

Provide comments on suggested customer changes to documented technical manual procedures

Assist with and / or develop operating procedures and manuals

Experience working with and configuring systems to meet / maintain Risk Management Framework (RMF) compliance

Performs other duties, as assigned

REQUIREMENTS

Ability to communicate with internal and external customers effectively both oral and written

Strong communication and problem-solving skills

Ability to work in both a local and virtual Team environment, as well as independently

Must be organized and detail orientated with demonstrated presentation and customer service skills

At times, perform physically demanding work including working in tight, restricted access quarters and standing for long periods.

Experience working with and configuring systems to meet Risk Management Framework (RMF) compliance

Ability to Travel 30% of the year CONUS / OCONUS

Current or ability to obtain a U.S. Department of Defense (DoD) Top Secret security clearance.

Ability to obtain / maintain access to work on-site in Oklahoma City, Oklahoma.

Experience in IT administering within multi-domain environments

5-10 years experience with Microsoft Windows and Microsoft Office

Experience with hardware Fault isolation, repair and part replacement

Extensive industry / vendor skillsets / knowledge on Microsoft Windows OS, Red Hat, Linux, VMWare, Active Directory, PowerShell, Splunk, Server 2008-2019 (Dell Switches) etc.

Experience with Software Development Life Cycle (SDLC) and software General Acceptance Testing (GAT)

Experience with Microsoft Windows and Red Hat Linux operating systems and Microsoft Office

Current DoD 8570 IAT Level II and IAM Level I or higher certification (CompTIA Security+ CE or equivalent certification)

DESIREABLE

Extensive Bachelor’s degree in a technical area or technical training in computer systems or related high-technology field

Active DoD Secret Security Clearance (or higher)

Specialized training in computer networking, virtualization, or cybersecurity applications and methodology

Experience in military, government, commercial aerospace industry (e.g. aviation / equipment maintenance, aircraft operations, or commercial industrial technology companies).

Experience with equipment logistics, technical manuals, overseeing parts ordering system, quality control inspections

Familiar with MCTS PLEXSYS software : ASCOT Runtime, ASCOT Scenario Development, Launch Control, Brief / Debrief systems, and VAADAR and sonomarc including interconnections with AWACS Mission Computing

Working knowledge of DoD virtual and constructive simulation training environments.

Specialized computer training in networking or database management

Experience with Installing, configuring and supporting complex server-based systems

Five to Seven years of military experience in Aerospace Command and Control

Extensive knowledge of E-3G Gen II AWACS

Experience with McAfee ePO (HBSS), Splunk, and Tenable Security Center / Nessus (ACAS)

Experience with model-based systems engineering (MBSE) and other Digital Engineering (DE) practices

Experience with DoD Security Regulations and Policies

Experience with JIRA, Confluence and Microsoft Vizio

AUTHORITY

• Must have or be able to obtain / maintain a Top-Secret clearance and approval for Special Access Program

PERKS

As a PLEXSYS employee, you can expect certain advantages; such as advancement based on performance, competitive wages, valuable benefits and a great working environment. Our team is committed to ensuring an environment that empowers individuals to realize their full potential by providing opportunities and necessary support to achieve personal and professional goals.

Medical / Vision / Prescription / Dental Benefits

Life, AD&D and Long Term Disability Coverage

Paid Holidays, Military Leave, and Paid Time Off

401k Plan with eligibility from first day of employment

Education reimbursement for job-related courses for full-time employees

PriceClub / COSTCO / Sam's Club annual membership

PLEXSYS Interface Products, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Department

Customer Operations

Employment Type

Full-Time

Minimum Experience

Mid-level