Operations Manager 1, Multi-Service

Operations Manager I, Multi-Service

Sodexo Energy & Resource is seeking an experienced Operations Manager I, Multi-Service to support a key client on-site in Covington, LA. The Operations Manager is responsible for managing the safety and daily facilities management activities in Janitorial, Landscaping, Pest Control, and General Site Services. Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.

What You'll Do

Maintain and develop client relationships and client satisfaction for two or more core services to ensure account retention while also fulfilling contractual obligations to the client.

Supervise a team of 20 or more frontline staff on day-to-day work activities by delegating authority, scheduling and prioritizing activities, and monitoring operating standards.

Establish a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexo safety and loss prevention programs.

Plan projects, including defining objectives, methods, timetables, and budget to support client and Sodexo strategic plans.

Manage the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary.

Be accountable for the execution of service quality by maintaining the highest level of delivery.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include :

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

Proven experience leading, developing, and motivating high-performing teams.

Expertise in managing soft services including but not limited to Janitorial, Landscaping, Pest Control, Mail-room Services, Event coordination, and Site Services.

Hands-on experience with Computerized Maintenance Management Systems (CMMS).

Strong financial acumen with the ability to manage budgets and control costs effectively.

Exceptional relationship-building skills to maintain and grow client partnerships.

Demonstrated success in planning and executing projects and events.

Familiarity with oil & gas environments is a plus.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial / environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services