Information Technology Specialist

We are currently looking for 6 IT Support Specialists to support a high-volume Windows 11 upgrade and migration initiative for our client in Little Rock, AR .

This is a fast-moving, hands-on environment—ideal for candidates who are quick learners, can absorb instructions immediately, troubleshoot efficiently, and adapt quickly when challenges arise. Candidates must be able to hit the ground running and operate with minimal oversight.

Key Responsibilities

• Build, configure, and deliver devices to upgrade them to Windows 11
• Support the organization through blue migrations and OS upgrades.
• Install, configure, and troubleshoot desktops, laptops, phones, printers, peripheral devices, and software.
• Troubleshoot with minimal supervision—resolve unexpected issues and ensure delivered machines function as expected.
• Follow documented processes while also adjusting quickly to new challenges.
• Maintain accurate IT documentation; update and close tickets as required.
• Assist with various IT projects as assigned.
• Take thorough notes and absorb instructions
• Collaborate with the existing support team to provide day-to-day technical support to employees, including user assistance, system guidance, and issue resolution when needed.

Ideal candidates are :

Preferred Skills

Minimum Qualifications