Job no : 494747
Work type : Administrative (Full
Time)
Location : Remote (within United
States)
Categories :
Admissions / Recruiting / Enrollment
Job
Title : Enrollment
Counselor
Reporting Relationship :
Associate
Director
Unit : National &
Global
Department :
SEP Strategic Enrollment &
Partnerships
Campus
Location : Online / Remote
Summary of Position : The
individual in this position has primary responsibility to assist
prospective students through the enrollment process, as well as
assist with the initial retention of students for assigned degree
or certificate programs. As the primary representative of IWU to
prospective students seeking to obtain a degree in one of the
aforementioned areas, the person filling this position must have
excellent knowledge of the degree programs and a superior general
understanding of the target audiences for which the programs are
designed. Working in consultation with the Associate Director of
Enrollment, this person assists in developing and modifying plans
to recruit, enroll, and retain students for these
programs.
Duties and
Responsibilities
Apply
the departmental enrollment and contact strategies to serve
students in a timely manner through the process of discovery,
application, admit, and enrollment process
Supply accurate information regarding the
various programs IWU offers to prospective students and influencers
(e.g., employers, supervisors, etc.)
Manage
efforts and success to balance student recruitment activities
(Calls, Texts, Talk Time, Emails, etc.) and student servicing
activities (Applications, Clearing, Registration, and Class Close,
Class Starts, etc.)
Carry out other tasks as
assigned that may lead to the development and success of the
department and National & Global
enrollment
Initiate contact to a prospective
student within a timely manner as detailed by departmental
leadership
Coach students through a healthy
process of discovery and exploration of their education options,
which include building rapport, uncovering concerns, exploring
students' learning styles, and optimal fit enrollment options
Accurately maintain student records in the
contact management system to insure proper reporting, forecasting,
and projecting of enrollment efforts and fruitfulness
Qualifications :
According to Indiana Wesleyan University employment
policy all employees must possess a strong Christian commitment and
adhere to the standards outlined in the IWU Community Lifestyle
Statement.
Education
Associate
degree required
Bachelor's degree
preferred
Experience
Minimum
of one (1) year of experience in college recruitment, sales,
marketing and / or public
relations
Required
Skills
Superior
communication skills (spoken, written, group,
individual)
Advanced computer skills with
working experience in word processing, spreadsheets, database
usage, e-mail, Internet, etc
Salesforce
experience a plus
Ability to relate well to
working professionals
Ability to work
independently, as well as with a team to collectively develop ideas
and strategies to increase the success of the department, National
and Global, and Indiana Wesleyan University as a
whole.
Excellent organizational
ability
Superior interpersonal
skills
IWU Kingdom
Diversity Statement
IWU,
in covenant with God's reconciling work and in accordance with the
Biblical principles of our historic Wesleyan tradition, commits to
build a community that reflects Kingdom diversity. We will foster
an intentional environment for living, teaching and learning, which
exhibits honor, respect, and dignity. Acknowledging visible or
invisible differences, our community authentically values each
member's earthly and eternal worth. We refute ignorance and
isolation and embrace deliberate and courageous engagement that
exhibits Christ's commandment to love all
humankind.
LIMITATIONS
AND DISCLAIMER
As a
religious educational institution operating under the auspices of
The Wesleyan Church, Indiana Wesleyan University is permitted and
reserves the right to prefer employees on the basis of religion (42
U.S.C., Sections 2000e-1 and
2000e-2).
The above job
description is meant to describe the general nature and level of
work being performed; it is not intended to be construed as an
exhaustive list of all responsibilities, duties and skills required
for the position. Employees will be required to follow other
job-related instructions and to perform other job-related duties
requested by their supervisor in compliance with Federal and State
Laws.
Advertised :
21 Nov 2025 Eastern Standard Time
Applications
close : 21 Dec 2025 Eastern Standard
Time
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Enrollment Counselor • Marion, IN, US