VP, Bank Business Compliance & Risk Operations
Cenlar is the nation's leading mortgage loan subservicer. Our unique culture is defined by our core values of respect, trust, integrity and care. A promote-from-within philosophy, and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career.
The Vice President, Business Compliance & Risk Execution is responsible for leading the development and implementation of the Bank's first-line compliance and risk management framework. This role serves as a key business partner, ensuring that operational teams effectively identify, document, triage, and respond to compliance and risk-related matters in alignment with Cenlar's enterprise risk appetite and regulatory expectations.
Acting as the primary liaison between the business and corporate oversight functionsincluding Enterprise Risk Management, Legal, Internal Audit, and regulatory bodiesthis leader plays a critical role in translating policy into practice. The position requires strong execution capabilities, deep knowledge of banking operations, and the ability to embed a risk-aware culture across front-line teams.
This role reports to the Chief Banking & Capital Markets Officer and is instrumental in supporting the business's ability to operate with confidence, accountability, and alignment to corporate standards.
Responsibilities :
- Lead the development and execution of the Bank's first-line business risk and compliance strategy, ensuring alignment with enterprise risk appetite, regulatory expectations, and business objectives.
- Own the design, implementation, and maintenance of the Bank's risk management framework, including policies, procedures, and program standards.
- Conduct and oversee risk assessments, including the Risk and Control Self-Assessment (RCSA), to identify, escalate, and remediate material risks through actionable mitigation plans.
- Monitor and manage risk and compliance initiatives across the Bank, ensuring alignment with strategic goals and timely execution.
- Serve as a liaison to Legal, Compliance, and other corporate partners to assess regulatory changes and coordinate operational implementation across the business.
- Lead issue management processes, including root cause analysis, action planning, remediation tracking, and reporting to senior leadership.
- Collaborate with second-line and governance functions to ensure cohesive oversight and alignment with enterprise risk and compliance programs.
- Support regulatory examinations, audits, and inquiries by coordinating with internal stakeholders and ensuring timely, accurate submissions and responses.
- Develop and deliver regular risk reporting, including emerging trends, escalations, and remediation status, to provide a comprehensive view of the Bank's risk profile.
- Oversee the Bank's Community Reinvestment Act (CRA) Program in partnership with Treasury and community stakeholders to ensure compliance and impact.
- Promote a risk-aware culture through training, communication, and leadership engagement across business units.
- Ensure all activities are executed in accordance with Cenlar's risk appetite and applicable regulatory requirements, demonstrating sound ethical judgment and accountability in business practices.
Qualifications :
Bachelor's Degree required or equivalent experience12 or more years of experience in banking, risk and compliance, mortgage operations, or mortgage originationsProven experience in risk management within banking or financial services preferredStrong understanding of regulatory frameworks and risk governanceExperience with CRA compliance and community engagement is a plusResourceful and aggressive ability to research all facets of the industryAbility to plan strategically as it relates to business unit responsibilitiesAbility to conceptualize long-term business goals and develop orderly process of planning to accomplish goalsAbility to work in a fast-paced environment and meet deadlines with attention to detailStrong leadership skills to inspire outstanding performance through collaborationStrong customer service skills to effectively execute the strategic goals and mission of Cenlar, while demonstrating Key Success FactorsEffective listening, communication and presentation skills to present complex topics to senior management in a constructive mannerStrong problem solving and analyzing skills to come up with mutually acceptable solutions utilizing available resources with diverse perspectivesExcellent organizational skills and ability to multitask to manage multiple large-scale complex projects enterprise-wideTotal Rewards :
At Cenlar, you'll receive an outstanding benefits package that includes paid medical, dental, and life insurance, 401(k), and tuition assistance as well as opportunities for training and professional advancement. Cenlar is a drug-free workplace and an equal employment opportunity / affirmative action employer M / F / D / V / SO.
Pay Range Details : $150,000.00 - $195,000.00 Annually The actual compensation offered will depend on factors including but not limited to the candidate's experience, qualifications, skills, and location. This range represents the reasonable minimum and maximum salary the company expects to pay for this position.