Landscape Account Manager

Salary: $50,000 - $60,000 Base Salary Depending on Experience: Salary plus significant incentive model

LandscapeAdvisor (Account Manager)

Abilene, Texas
MasterScapes

Overview

MasterScapesis seeking aLandscapeAdvisor(Account Manager)to serve as the primary advisor and relationship owner for maintenance clients in the Abilene market.

This role is ideal for agreen industry professionalwho understands how to align landscape services with client goals andpartnerwith service teamstodeliverconsistentresults. You will combineindustryexpertise, consultative communication, and strong organizationto ensure every property is cared for at a highleveland every client relationship continues to grow.

You will work closely with clients and operations teams tomaintainhigh-quality landscapes, provide informed recommendations, andidentifyopportunities to improve and enhance each property.

WhyMasterScapes

AtMasterScapes, we are committed to delivering exceptional landscape services through strong relationships, operational excellence, and continuous improvement. Our team takes pride in creating andmaintainingoutdoor environments that reflect both our standards and our clients expectations.

WhatYoullDo

As a LandscapeAdvisor,you will own a portfolio of client relationships andbe responsible fordelivering consistent service, trusted guidance, and long-term value.

Client Relationship Management

• Serve as the primary point of contact for assigned clients
• Build strong relationships through consistent, professional communication
• Understand each clients goals and priorities, and ensure services align accordingly
• Conduct regular site visits to review property conditions and performance

Advisory & Industry Expertise

• Evaluate properties and provide recommendations on turf, plant health, irrigation performance, and seasonal color
• Utilize a deep knowledge of plants and outdoorspaces toadvise clients on the best approach to achieve their landscape goals
• Serve as a knowledgeable resource who brings solutionsnot just updates

Service Quality & Execution

• Partner closely with operations to ensure services are delivered according to scope andMasterScapesstandards
• Monitor landscape quality and proactively address issues
• Ensuretimelyresolution of client requests and service concerns

Account Growth & Value Creation

• Identifyopportunities to enhance properties throughadditionalservices or improvements
• Present recommendations in a way that clearlydemonstratesvalue to the client
• Lead renewal conversations early and ensure continuity of service agreements
• Buildmaintenance services planfor new prospective clients

Operational Alignment & Organization

• Maintainaccuraterecords of client communication, site observations, and opportunities
• Ensure alignment between client expectations and field execution
• Manage multiple accounts witha high levelof organization and follow-through

What Success Looks Like

• Clients view you as atrusted advisor, not just a point of contact
• Strong retention driven by consistent service and communicationcombinedwith new accounts gainedthrough skilled and responsive sales result insteady portfolio growth
• Properties improve over time through thoughtful recommendations
• Opportunities foradditionalwork areidentifiedand executed in a way thatbenefitsthe client
• Operations and client expectationsremainaligned with minimal friction

What You Bring

• 37+ years of experience in account management, client services, or project management
  (landscaping, facilities services, construction, or related industry preferred)
• Athorough knowledge of landscape plants and materialsto guide clients intheir decision making
• Strong communicationskills with a professional, client-facing presence
• Proven ability to build trust through consistent delivery and follow-through
• Highly organized with the ability to manage multiple priorities effectively
• A consultative, solutions-oriented mindset with confidence discussing services and recommendations
• Working knowledge of contracts, scopes of work, and basic financial concepts

Preferred Experience

• Background in landscaping, horticulture, irrigation, or turf management
• Ability to walk a property andidentifyquality issues and improvement opportunities
• Experience with CRM or operational systems (Aspire,PipeDrive, or similar)
• Spanish languageproficiencyis a plus

Who Thrives in This Role

• Professionals who take pride in thegreen industryand enjoy working outdoors
• Individuals who approach client relationships with aservice and advisory mindset
• Team members who believe in delivering value and can clearly communicate how our services help clients succeed
• Organized professionals who follow through and consistently deliver results

Apply today to join a team that values professionalism,expertise, and long-term client success.