A company is looking for a Service Desk Technician I.
Key Responsibilities
Respond to and resolve incoming tickets via various channels
Install and configure hardware, software, and peripheral equipment
Troubleshoot workstation, connectivity, and system issues
Required Qualifications
High School diploma required; Associate's or Bachelor's degree preferred
1-3 years of experience in IT support or help desk roles
Experience supporting Windows 10 / 11 environments
Familiarity with Microsoft 365 and Active Directory
A+ certification or equivalent hands-on experience
Service Desk Technician • New Orleans, Louisiana, United States
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