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Service Desk Technician
Service Desk TechnicianVirtualVocations • New Orleans, Louisiana, United States
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Service Desk Technician

Service Desk Technician

VirtualVocations • New Orleans, Louisiana, United States
24 days ago
Job type
  • Full-time
Job description

A company is looking for a Service Desk Technician I.

Key Responsibilities

Respond to and resolve incoming tickets via various channels

Install and configure hardware, software, and peripheral equipment

Troubleshoot workstation, connectivity, and system issues

Required Qualifications

High School diploma required; Associate's or Bachelor's degree preferred

1-3 years of experience in IT support or help desk roles

Experience supporting Windows 10 / 11 environments

Familiarity with Microsoft 365 and Active Directory

A+ certification or equivalent hands-on experience

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Service Desk Technician • New Orleans, Louisiana, United States

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