Resident Services Coordinator

Job Description

Job Description

• Staff Scheduling / Recruitment
• Coordinates and plans staff schedules, taking staff needs into consideration.
• Coordinates all staffing requirements and scheduling of Wellness and Reflections Departments.
• Assures staffing par levels are met daily for all shifts.
• Coordinates coverage with Reflections / Wellness Directors to approve / disapprove staff requests for paid time off.
• Completes / Projects / Posts Monthly Master Schedule in On Shift in timely matter.
• Updates any / all staffing changes for all shifts daily in On Shift. (Example : Sick Calls , Early Clock In / Out).
• Patiently manages last-minute changes in scheduling.
• Assists with recruitment needs by advising Director of Administrative Services (DAS) of open positions.
• Assists with coordinating candidate interviews for Directors of Wellness / Reflections
• Participates in staffing meetings
• Assists DAS with applicant completing onboarding / submitting all mandatory new hire paperwork.
• Manages staff call-outs appropriately by following proper protocol.
• Assists DAS with any inquiries regarding payroll as they related to shift hours paid.
• Assists DOW and / or DAS with monitoring status of required in-service education for staff.
• Resident Record Oversight / Resident Support

Maintains Resident chart / file :

Files resident documents ensuring completeness of records / documents prior to filing.

uploading pertinent documents to the EHR upon move-in and throughout the resident’s residency

in proper order

all resident evaluations / service plans by DOW or designee care

presence of all needed forms for the Medication Assistance Program where indicated and appropriate, i.e. prn capability

Communicates with pharmacy, physician, physician offices, home health and hospice providers, hospital and skilled nursing facilities discharge planners, Resident / Resident Representatives, et al, as needed.

Communicates with internal and external members of the care team.

9.Performs other duties as assigned by Director of Wellness, Director of Reflections, and Executive Director (ED) or ED designee.