Program Operations Specialist (NE S 8)

Program Operations Specialist

As a University of Washington (UW) employee, you have the unique opportunity to make a meaningful impact on our campuses, in our state, and around the world. UW employees are dedicated to building stronger minds and a healthier world, bringing energy and creative problem-solving skills to their work. The UW is committed to attracting and retaining a diverse staff; your experiences, perspectives, and unique identities will be honored at the University. Our community strives to create and maintain inclusive, equitable, and welcoming working and learning environments. Compliance and Risk Services (CRS) serves the University, its mission, and its community by providing enterprise-wide leadership and professional expertise and services relating to key compliance areas and risk management. The Civil Rights Compliance Office (CRC) within CRS is responsible for compliance with civil rights laws and University policy. Federal and state laws collectively prohibit discrimination based on protected characteristics, including age, citizenship, disability, national origin or shared ancestry, race, sex, gender, veteran status, and more.

Duties & Responsibilities

Operational Management of the CRC Investigations Team

• Oversee the collection and management of all information, during and after all investigations within the CRC Investigations Team.
• Manage and track the outflow and inflow of critical information from the Investigations Team.
• Develop, strategize, and implement process improvement.
• Independently manage key operational aspects of the investigative process, including but not limited to, drafting and managing notices, collecting information, managing witnesses, coordinating report follow up meetings, and ensuring appropriate records of the same are in the relevant file.
• Serve as project manager for team initiatives, which includes developing work plans and timelines, tracking deliverables, coordinating with process partners, and ensuring success.
• Develop and initiate ways to improve all Investigations Team processes, forms, and procedures, and establish quality controls for team operations to ensure efficiency; engage in regular review and necessary updating of the same.
• Identify, compile, select, and organize documents and exhibits during investigations for interviews; track such documents and materials for eventual production to the parties, for hearings, and for records retention; ensure appropriate evidence is shared with the parties and for hearings.
• Manage all complex scheduling tasks for investigations, provide scheduling support for the Director and Managers, and assist with key administrative tasks as requested.
• Independently assess all incoming communications and respond to each communication with the appropriate information, and assign the matter to the appropriate team member based on their understanding of the situation presented.
• Provide outside counsel and the Attorney General's Office with any necessary information to support their litigation, including the identification and production of investigative files and other documents as needed.
• Oversee the production of all records and discovery requests made to the Investigations Team, including from public records, outside counsel, Claims, and the Attorney General's Office; this includes evaluating the request with the Investigators to identify and locate responsive documents and to produce those documents.
• Manages and / or oversees the organization of program information to facilitate workflow and ensure compliance with best data management practices.
• Provide technical and operational support to the Director of Investigations & Support, Manager of Investigations, and Investigators in the overall management of investigations.
• Coordinate the administrative elements of the employee appeal process related to Executive Order No. 81 investigations (General Procedures) and hearings (Title IX Procedures).

Data and Information Generation, Tracking, and Organization

Special Projects

Requirements

Desired

Compensation, Benefits and Position Details

Pay Range Minimum : $69,720.00 annual Pay Range Maximum : $76,500.00 annual Other Compensation : Benefits : For information about benefits for this position, visit https : / / www.washington.edu / jobs / benefits-for-uw-staff /

Shift : First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent) : 100.00% Union / Bargaining Unit : Not Applicable

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.