Talent.com
IS Systems Analyst Lead - D365(Sales)
IS Systems Analyst Lead - D365(Sales)Medline • Northbrook, IL, United States
IS Systems Analyst Lead - D365(Sales)

IS Systems Analyst Lead - D365(Sales)

Medline • Northbrook, IL, United States
30+ days ago
Job type
  • Full-time
Job description

Job Summary

Medline is seeking a talented individual with experience working on enterprise grade CRM implementations. The CRM Team Lead position will be leading internal teams of developers and analysts to deliver high quality enterprise CRM and reporting solutions. You will be managing consultations / solution design / development / deployment with the respective squads. This includes demonstrated knowledge of installation and configuration of Dynamics CRM and its related components.

Ideal candidate will be a technically sound IT professional with thorough working knowledge of the Microsoft Dynamics 365 platform, as well as effective ways to integrate with external systems. This position requires a self-motivated employee who has a strong passion for improving end user experiences, system availability and a drive for efficiency and process improvement.

Job Description

Responsibilities include

  • Lead function (40%)

Manages and customizes the CRM system to support and enhance business processes and user needs.

  • Collaborate with business partners to draft functional and technical requirements that clearly articulate the design, architecture, and business objective of needed solutions.
  • Act as primary point of contact for Dynamics 365 CRM related issues and evaluate the impacts due to enterprise changes or integrated systems. These may be related to technology, business capabilities, compliance, IT security, infrastructure etc.
  • Understand and adhere to existing change delivery processes. Suggest process / tooling improvements and automation where applicable.
  • Participate in hiring, mentoring and onboarding of new team members
  • System design and development (40%)
  • Define appropriate system design to meet business requirements while keeping in mind existing code and design patterns, performance expectations, integration points and downstream impacts of the change

  • Perform coding and configuration customizations, code walkthroughs and assist other team members as needed.
  • Manage user permissions, creating workflow rules, analyzing data, coordinating integrations, and ensuring data integrity.
  • System availability and support (20%)
  • Focus on maintaining system uptime and keeping any backend jobs running successfully.

  • Learn and support application performance management tools used for the platform.
  • Analyze production issues as necessary to determine the cause of the issue and determine the necessary course of action for resolution. Partner with the team and provide coaching as needed.
  • On-call support during critical operational issues, enterprise migrations, Hypercare and Infrastructure support.
  • Knowledge of Azure App Insights.
  • Job requirements

    Must have :

  • Minimum of 7 years' experience in coding / customizing on the Dynamics 365 CE platform (Online / On-premises) or similar platforms.
  • Comprehensive understanding and hands on experience of the various configuration / management features available on the Dynamics platform. Platform security, governance, data modeling, plugins, workflow / Power Automate authoring, consuming Dynamics web APIs, security model, platform non-code customization and solution / app management.
  • Knowledge of best practices on user license and online capacity management.
  • Strong communication (verbal and written) skills are needed. Articulate technical information and business solutions to non-technical business users in a clear manner. At the same time be able to discuss technical nuances with team members, architects, infrastructure teams, etc.
  • Strong at C# .NET, T-SQL, JavaScript, HTML, FetchXML, SOAP, and REST API concepts / technologies.
  • Experience managing integrations with API gateways, concept of queuing systems, bulk data sync from cloud to local data stores, advanced reporting solutions using enterprise reporting tool like Power BI or Tableau.
  • Experience with Jira, Agile development processes and DevOps
  • Deep functional knowledge of the D365 sales module (Bonus points for any other additional modules like Customer Service, Field service, etc.)
  • Have an exploratory, analytical and creative mindset. Keep up with technology and community tools available. Seek out new techniques and information sources required to solve business or technical needs that arise.
  • Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

    The anticipated salary range for this position :

    $115,440.00 - $173,160.00 Annual

    The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and / or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

    Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

    We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

    Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

    Create a job alert for this search

    System Analyst • Northbrook, IL, United States

    Related jobs
    Financial IS Systems Analyst

    Financial IS Systems Analyst

    Benesch • Chicago, IL, United States
    Full-time
    At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of...Show more
    Last updated: 21 days ago • Promoted
    Senior Business Systems Analyst

    Senior Business Systems Analyst

    Braze • Chicago, IL, United States
    Full-time
    At Braze, we have found our people.We're a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, ...Show more
    Last updated: 17 days ago • Promoted
    Senior Manager, Systems Analysis

    Senior Manager, Systems Analysis

    Blue Cross Blue Shield Association • Chicago, IL, United States
    Full-time
    This role is responsible for the overall delivery of technical solutions initiatives.Serves as the primary point of contact for the delivery, operations, and support of complex technology solutions...Show more
    Last updated: 20 days ago • Promoted
    Business Systems Analyst

    Business Systems Analyst

    Diverse Lynx • Chicago, IL, United States
    Full-time
    Role- Business Systems Analyst.Purpose : The Business Systems Analyst, positioned within AbbVies Business Technology Solutions (BTS) organization, will play a crucial role in the rollout and continu...Show more
    Last updated: 17 days ago • Promoted
    Senior Business Systems Analyst

    Senior Business Systems Analyst

    Ryan Specialty • Chicago, IL, United States
    Full-time
    The Senior Business Systems Analyst is responsible for collaborating with business stakeholders to gather and document detailed requirements, creating comprehensive system design specifications for...Show more
    Last updated: 14 days ago • Promoted
    Senior Sales Operations Systems Analyst

    Senior Sales Operations Systems Analyst

    riskmethods • Chicago, IL, US
    Full-time
    Senior Sales Operations Systems Analyst.Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and...Show more
    Last updated: 27 days ago • Promoted
    Senior Systems Analyst

    Senior Systems Analyst

    Cyfle • Highland Park, IL, United States
    Full-time
    About the job Senior Systems Analyst.We have partnered with a global industrial electrical manufacturing company in Highland, IL area to provide them with an Senior Systems Analyst.Please review th...Show more
    Last updated: 30+ days ago • Promoted
    eCommerce Product Director (m / w / d)

    eCommerce Product Director (m / w / d)

    Uline • Zion, IL, United States
    Full-time
    Uline Drive, Pleasant Prairie, WI 53158.Drive the future of Uline's digital experience.Bring your vision and experience to enhance our eCommerce platforms and shape how customers connect with Uline...Show more
    Last updated: 2 hours ago • Promoted • New!
    Systems Analyst- Chicago IL

    Systems Analyst- Chicago IL

    Staffing the Universe • Chicago, IL, United States
    Full-time
    Location : Atlanta, Georgia | Chicago, Illinois.We are looking for a talented Systems Analyst to join our team for a high-impact Mainframe to Java migration project. This role requires strong technic...Show more
    Last updated: 2 hours ago • Promoted • New!
    Senior Business Systems Analyst - ICS / OT

    Senior Business Systems Analyst - ICS / OT

    CF Industries • Northbrook, IL, United States
    Full-time
    At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably.Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined...Show more
    Last updated: 2 days ago • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Highwood, Illinois, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show more
    Last updated: 30+ days ago • Promoted
    Business Systems Analyst - Senior

    Business Systems Analyst - Senior

    The University of Chicago Medicine • Chicago, IL, United States
    Full-time
    Join one of the nation's most comprehensive academic medical centers,.Business Systems Analyst - Senior.This position will be primarily work from home with on-site as needed.You will need to be bas...Show more
    Last updated: 17 days ago • Promoted
    Business Systems Analyst

    Business Systems Analyst

    Artech • Chicago, IL, United States
    Full-time
    We are seeking an experienced QuickBooks Tools Developer to join our team.The successful candidate will design, build, and maintain custom applications and integrations that enhance functionality a...Show more
    Last updated: 13 days ago • Promoted
    Senior Systems Analyst

    Senior Systems Analyst

    RIT Solutions, Inc. • Chicago, IL, United States
    Temporary
    Location : Hyrbid Chicago IL or Richardson Tx (local only).Interview Mode : Virtual 2 rounds.Need Hive, SQL, Azure, Hadoop, Data Mapping, Data Bricks, Power Bi, any other reporting tool.Do not need M...Show more
    Last updated: 3 days ago • Promoted
    Lead Systems Analyst (5 - 8 years) (0834)

    Lead Systems Analyst (5 - 8 years) (0834)

    The Midtown Group • Chicago, IL, United States
    Full-time
    Our insurance client is hiring a Lead Systems Analyst to support their team in Chicago, IL!.Effective at gathering and analyzing business requirements and current system behavior and collaborating ...Show more
    Last updated: 3 days ago • Promoted
    Lead Business Systems Analyst - ERP

    Lead Business Systems Analyst - ERP

    S&C Electric • Chicago, IL, United States
    Full-time
    As an S&C Electric team member, you'll work on projects that have real-world impact.You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of...Show more
    Last updated: 17 days ago • Promoted
    Lead Business Systems Analyst - ERP

    Lead Business Systems Analyst - ERP

    S&C • Chicago, IL, United States
    Full-time
    As an S&C Electric team member, you'll work on projects that have real-world impact.You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of...Show more
    Last updated: 17 days ago • Promoted
    Need submission details for Systems Analyst III,Chicago, IL,Onsite

    Need submission details for Systems Analyst III,Chicago, IL,Onsite

    Guru Schools • Chicago, IL, United States
    Full-time
    Dear Partner, Good Morning , Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for • •Systems Analyst III, Chicago, IL, _Onsite_ • • need submi...Show more
    Last updated: 3 days ago • Promoted