Risk & Claims ManagerMaster Trades Group • Columbia, MD, US
Risk & Claims Manager
Master Trades Group • Columbia, MD, US
4 days ago
Job type
- Full-time
Job descriptionAdminister and manage claims (Workers’ Comp, P&I / Marine, Property, Auto, GL); handle in-house when appropriate. Verify / analyze data to validate claims and ensure settlements follow policy and best practices. Settle claims within delegated authority; recommend settlements above authority when warranted. Review insurer reserves and recommend changes to reflect claim facts. Maintain complete records for all losses, injuries, and incidents. Review incident reports and trends with Safety to determine risk and implement proactive corrective measures. Establish and manage a Return-to-Work program for work-related injuries. Review Certificates of Insurance to ensure contractors maintain proper coverage. Recommend risk solutions (insurance, safety / security policies, business continuity, recovery measures). Set up and coordinate a company-wide Incident Review Panel and serve as a panel member. Review bids / proposals to confirm contractor services are properly insured. Provide technical guidance and coaching on risk policies, practices, and procedures. Interpret loss data, prepare reports, recommend corrective actions, and maintain state-required forms / records. Maintain regular contact with TPAs and legal defense teams; review cases and ensure deadlines are met. Serve as primary point of contact to collect critical information, identify SMEs, and participate in depositions as needed. Participate in insurance renewals and coverage reviews; present recommendations to leadership. Bachelor’s degree in Risk Management, Accounting, or Finance preferred; or equivalent experience / training. 5–10 years of claims management (Auto, GL, Workers’ Comp) and safety experience. Technical expertise in risk / insurance practices (claims, underwriting, brokering, or engineering training). Strong understanding of property & casualty insurance concepts / terminology. Business acumen with experience in large-organization claims / risk management or within an insurer, TPA, or brokerage. Leadership skills : business partnering, negotiation, communication; proven project management. Growth / digital mindset; ability to leverage technology to improve efficiency. Integrity and sound judgment aligned with company values, policies, and regulations. Valid driver’s license. Experience with self-insured organizations. Supervisory experience in claims. Professional certifications such as CPCS, CCA, CICP, CWCP, or ARM highly desired.
Job Description
Job Description
Risk & Claims Manager — Master Trades Group
Location : Remote (U.S.) — occasional travel
Work Type : Full-Time, Exempt (Salaried)
Schedule : Monday–Friday | 8 : 00 AM – 5 : 00 PM (flexible as needed)
Compensation : Base salary $130,000
Reports To : SVP, Operations & Supply Chain
About Master Trades Group
Master Trades Group is a leading residential services platform providing HVAC, plumbing, and electrical solutions across the Mid-Atlantic and Southeast. We’re proud of our strong local brands and our commitment to exceptional service, safety, and employee growth.
Why Join Our Team
- Competitive base salary ($130,000)
- Medical, Dental, Vision benefits
- 401(k) with company match
- Paid time off and holidays
- Career growth in a rapidly expanding organization
- Remote work with occasional travel
Position Summary
The Risk & Claims Manager develops and executes strategies to resolve claims and related litigation across Workers’ Compensation, Protection & Indemnity (P&I / Marine), Automobile Liability, Commercial Property, and General Liability for Master Trades Group. This role partners closely with HR, Finance, Safety, Operations, TPAs, brokers, legal counsel, and other external partners to review, investigate, and evaluate potential liabilities and damages—ensuring prompt, effective, and compliant resolution.
You’ll also lead the assessment, monitoring, and management of insurable operational risks, identify loss drivers, and report trends to reduce claim frequency and severity. The role will establish claims processes and systems that deliver a consistent, high-quality experience for internal teams and external stakeholders.
What You’ll Do
What We’re Looking For
Required
Preferred
Pre-Employment Requirements
Employment offers are contingent on successful completion of a criminal background check, drug screening, and (if applicable to role travel) a motor vehicle record (MVR) review, in accordance with applicable laws and regulations.
EOE
Master Trades Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Create a job alert for this search
Risk Manager • Columbia, MD, US
Related jobs
A company is looking for a Claims Supervisor to manage a dedicated claim unit while ensuring high levels of customer service and compliance with regulations.
Key Responsibilities Manage a claims u...Show more
Risk Manager Job Duties : Leads the identification, communication, measurement, and manag...Show more A company is looking for a Claims Vendor Management professional to oversee complex claims and vendor relationships.Key Responsibilities Acts as a resource for management on complex claims and co...Show more A company is looking for a Director of Claims Payment & Payment Integrity Operations.Key Responsibilities Develop and manage claims payment and payment integrity workflows Ensure compliance with...Show more 
Amazon's Global Risk Management Claims Team Opportunity.Amazon's Global Risk Management Claims team is seeking a talented risk professional to support our rapidly growing and evolving corporate aut...Show more
Risk Manager, Rewards | Retail Bank Premium Products and Experiences.As a Risk Manager at Capital One you’ll be responsible for working with business partners to identify and mitigate potential ris...Show more
Manager, Risk Management : Card Risk Customer Services Strategy & Controls.Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships...Show more A company is looking for a Senior Claims Analyst to support claim management initiatives and align insurance programs with business growth.
Key Responsibilities Develop and implement QA frameworks...Show more Risk Manager, Enterprise Risk Management.The ERM Risk Foundations team is seeking a highly motivated Risk Manager to apply their risk, communication, and analytical skills in support of our control...Show more 
Lead Erm And Lrm Platform Projects.Lead erm and lrm platform projects as the primary solution architect.Collaborate with business owners and tech leads to refine and translate business requirements.Show more
Focus on the core content of the job post, removing any extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show more
Senior Manager, Risk Guide- Enterprise Services Risk.Senior Manager, Risk Guide- Enterprise Services Risk.The Enterprise Services Risk organization is expanding with a focus on attracting innovativ...Show more A company is looking for a Head of Claims Compliance, Employee Benefits.Key Responsibilities Ensure all claims processes comply with relevant laws and regulations Establish and monitor key contr...Show more A company is looking for a Claims Liaison to coordinate and manage the claims process following disasters.Key Responsibilities Lead initial contact with insured, vendors, and other parties to gat...Show more 
Risk Manager job responsibilities : Leads the identification, communication, measurement, and management o...Show more Manager, Change Risk Assessments - International Launch.At Capital One, we are building a leading information-based technology company.
Still founder-led by Chairman and Chief Executive Officer Rich...Show more Risk Manager, Rewards | Retail Bank Premium Products And Experiences.As a Risk Manager at Capital One you'll be responsible for working with business partners to identify and mitigate potential ris...Show more 
As a risk manager with our Randstad client in Washington, DC, you will play a critical role in supporting the development and execution of the program's risk management strategy.Show more
Claims Supervisor with Licensing
VirtualVocations • Rockville, Maryland, United States
Full-time
Last updated: 1 day ago • Promoted
Risk Manager
TradeJobsWorkForce • 22210 Arlington, VA, US
Full-time
Last updated: 30+ days ago • Promoted
Claims Vendor Manager
VirtualVocations • Rockville, Maryland, United States
Full-time
Last updated: 4 hours ago • Promoted • New!
Director of Claims Operations
VirtualVocations • Rockville, Maryland, United States
Full-time
Last updated: 30+ days ago • Promoted
Risk Manager, Corporate Auto Claims, Amazons Global Risk Management Claims
Amazon • Washington, DC, US
Full-time
Last updated: 5 days ago • Promoted
Risk Manager, Rewards | Retail Bank Premium Products and Experiences
Capital One National Association • McLean, VA, United States
Full-time +1
Last updated: 10 days ago • Promoted
Manager, Risk Management : Card Risk Customer Services Strategy & Controls
Capital One • Falls Church, VA, US
Full-time +1
Last updated: 30+ days ago • Promoted
Senior Claims Analyst
VirtualVocations • Washington, District of Columbia, United States
Full-time
Last updated: 30+ days ago • Promoted
Risk Manager, Enterprise Risk Management
Capital One • Falls Church, VA, US
Full-time +1
Last updated: 30+ days ago • Promoted
Risk & Liquidity Risk Management
Saxon Global • Washington, DC, US
Full-time
Last updated: 30+ days ago • Promoted
Operational Loss Risk Manager
Citizens Financial Group • Washington, DC, US
Full-time
Last updated: 14 days ago • Promoted
Senior Manager, Risk Guide- Enterprise Services Risk
Capital One • Baltimore, MD, US
Full-time +1
Last updated: 30+ days ago • Promoted
Claims Compliance Director
VirtualVocations • Baltimore, Maryland, United States
Full-time
Last updated: 4 hours ago • Promoted • New!
Claims Liaison
VirtualVocations • Washington, District of Columbia, United States
Full-time
Last updated: 30+ days ago • Promoted
Risk Manager
TradeJobsWorkforce • 22204 Arlington, VA, US
Full-time
Last updated: 30+ days ago • Promoted
Manager, Change Risk Assessments - International LAUNCH
Capital One • Falls Church, VA, US
Full-time +1
Last updated: 30+ days ago • Promoted
Risk Manager, Rewards | Retail Bank Premium Products and Experiences
Capital One • Falls Church, VA, US
Full-time +1
Last updated: 10 days ago • Promoted
Risk Manager
Samprasoft • Washington, DC, US
Full-time
Last updated: 30+ days ago • Promoted