Store Team Leader

Store Team Leader – Pet Supplies Plus (USR Holdings)

Location : Frisco, TX 75035

Employment Type : Full-Time (Minimum 45 hours / week) | Exempt

Get Paid Daily | Passion for Pets Required

Enjoy leading a team that is passionate about pets? Join USR Holdings, a proud franchisee of Pet Supplies Plus, where we’re passionate about helping our neighbors care for their furry friends. We’re looking for experienced retail leaders who are excited to become experts in pet nutrition, care, and supplies—and who thrive on building genuine relationships with customers and the community.

About the Role

The Store Team Leader (STL) is responsible for fostering a positive and productive environment for both team members and customers ("Neighbors") while driving overall store performance. This role champions operational best practices, identifies opportunities for improvement, and celebrates team successes daily.

Key Responsibilities

• Deliver outstanding customer service by greeting, assisting, thanking, and offering carryout support to every Neighbor.
• Lead hiring, onboarding, training, evaluations, corrective actions, and terminations.
• Coach and develop team members using company training tools and daily / operational checklists.
• Communicate effectively with the team through huddles, one-on-ones, and other channels.

Achieve Company Goals in areas such as :

Education & Experience

Skills & Abilities

What We Offer

Apply today and help us make pet care easier—minus the hassle.