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Account Representative - State Farm Agent Team Member
Account Representative - State Farm Agent Team MemberMichael Casseri - State Farm Agent • Buffalo, NY, US
Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Michael Casseri - State Farm Agent • Buffalo, NY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Hourly Plus Commission
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview

Compensation and Benefits

  • Estimated $37K $41K base pay annually.
  • Hourly pay plus Bonus Opportunities.
  • 8 : 45-5pm M-F, No Weekends.
  • Paid time off (vacation and personal / sick days).
  • Paid Holidays / Federal Holidays Off.
  • Casual, small office environment with a large well-known company.
  • 45-minute Lunch.
  • 401K Match.
  • Great opportunity for customer service experience and advancement.
  • Computer competency / familiarity with Microsoft office preferred.
  • Interview requires a simple literacy and math assessment.
  • Licensed position Attainment of NY Property / Casualty insurance license required with Reimbursement for Course and 1st test.

    • Responsibilities

  • Answer phones and direct customers to appropriate team members.
  • Process payments, email documents, and assist sales staff.
  • Identify customer needs and respond accordingly with fast, accurate and friendly service.
  • Assisting with general office duties.
  • Help maintain high retention rate by building strong relationships with existing clients.
  • Taking on additional higher-level tasks as new skills and knowledge are acquired (like conducting client appointments, policy coverage analysis and evaluation, among other things)

    • Requirements

  • Have an upbeat, positive, and coachable attitude.
  • Ability to prioritize, follow-through, follow up, and work effectively with a team.
  • Excellent Communication skills, and Strong Work Ethic.
  • N o Education Requirement , all are encouraged to apply.

    • Values of our team

    Our goal is to not only help our customers meet their ever-changing needs throughout their life, but to also promote a healthy work-life balance within our own team. Customer service is sometimes difficult, but we are looking for someone who will persevere and find the positives in any situation. Empathy, Professionalism, and a little Detective work go a long way in determining the best ways to help our customers accomplish their goals to meet their needs.

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    Representative Agent • Buffalo, NY, US

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