Solution-Based Casework (SBC) Case Planner (Queens Location)

JOB TITLE :

• Solution-Based Casework (SBC) Case Planner  EMPLOYMENT TYPE : Full-Time  LOCATION : Hybrid – 2-3 days in office (Queens Location)  REPORTS TO : Solution-Based Casework Supervisor  SALARY : $60,356.30 Annually  ABOUT AAFSC :   For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrant, refugee, and marginalized communities across New York.
• Community is at the heart of AAFSC's work; we help families navigate government benefits, learn English, prepare for the citizenship exam, secure affordable housing, and access mental health counseling.
• We're also here to strengthen family bonds through parenting workshops and help young people succeed in school with academic support, social activities, and a safe space to share their experiences.

We build brighter futures, one family, one story, and one community at a time.  JOB OBJECTIVE :

SBC is based on three theoretical foundations :

Partnership with families in each and every case is critical to reducing risks and solutions should utilize prevention skills to achieve those goals.  PRIMARY DUTIES & RESPONSIBILITIES :

More visits may be required.  Provide case work / case management services to families receiving Preventive Services (12 cases); which includes but is not limited to providing supportive casework, focusing on service goals, and child welfare laws, improving family relationships and bonding, coping skills, parenting, etc.  Ensure joint-home visits are conducted within 5 business days from the date of referral.   Evaluate and assess the current family functioning including child safety and home safety (e.g., assessing other adults in the home, ensuring safe sleep, working fire alarms, window guards, etc.).  Work in partnership with the family to formulate outcomes & service plans with the family.  Ensure all initial intake documents (AAFSC intake, Domestic Violence screening, child trafficking) are completed and processed accurately using AAFSC internal database (i.e., Apricot).  Advocate for the family by linking them to needed services in the community :

Maintain casefiles, database entry, and record keeping in compliance with ACS, OCFS, and AAFSC requirements, in alignment with the Solution Based Casework Model guidelines (as needed).  Appropriately follow incident reporting procedures (as needed).  Maintain relationships with ACS personnel, including DCP workers, joint home visit ACS staff, and FSU workers, for ongoing ACS supervision.  Regularly collaborate and communicate with PPRS staff by responding to emails, maintaining an up-to-date Outlook calendar, participating in supervision meetings, and scheduling office days.  Perform other job-related duties as assigned.  Trainings, Meetings, and Audit Preparation  Attend training provided by ACS, Solution Based Casework, and other organizations as required (minimum of 42 hours / 6 days each fiscal year) and log training by submitting certificates to the Director of Training and Development.  Attend internal meetings as scheduled, collaborating with the multidisciplinary team (e.g., monthly supervision).  Assist in preparation of internal and external audits (COQI, PAMS, safety alerts, etc.) related to the program operation and delivery of services.  BACKGROUND & POSITION REQUIREMENTS :

In addition to these general skills and traits, AAFSC is looking for a candidate with the following skills :

All individuals, regardless of personal characteristics, are encouraged to apply.  Powered by JazzHR