Talent.com
Customer Service Representative - copy - copy
Customer Service Representative - copy - copyTriMas • Tulsa, OK, US
Customer Service Representative - copy - copy

Customer Service Representative - copy - copy

TriMas • Tulsa, OK, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Company: Arrow Engine Company

Primary Location: 2301 E. Independence, Tulsa, OK 74110 USA

Employment Type: Hourly | Full-Time

Function: Customer Service

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Main Duties & Responsibilities

This position requires a dependable individual who will receive, investigate and respond to all customer inquires regarding shipments, products and complaints. Input phone/fax orders and relative data into the computer by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

  • Talk with customers by phone concerning orders, returns, shipments and products.
  • Receive and enter orders via a variety of media
  • Contact customers when necessary to advise shipments delay and/or information necessary to process orders
  • Initiate tracers with carriers
  • Make changes to or cancel orders/backorders
  • Initiate orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.)
  • Initiate file maintenance for corrections to computer's customer file
  • Fill out forms, determine changes for service requested
  • Solicit sale of new or additional services
  • Handle irate customers in a professional manner
  • Obtain customer feedback information

Qualifications

  • Must have a high school diploma or GED
  • 7+ years Customer Service experience
  • Mechanical knowledge or experience dealing with industrial parts/equipment required
  • Ability to read and interpret documents such as operating, maintenance and procedure manuals, bills of material, drawings and schematics
  • Ability to calculate figures and amounts
  • Ability to interpret technical instructions in diagram form
  • Excellent communication skills (verbal and written) with a professional phone presence
  • Good grammar, voice and diction
  • Basic computer and keyboarding skills
  • Excellent customer service skills (friendly, courteous and helpful)
  • Organizational skills (multi-tasking ability)
  • Business maturity, a positive attitude and a professional demeanor
  • This person must be dependable and conscientious
  • Individual needs to show initiative and willingness to cooperate as a team member
  • Ability and willingness to train by working on the shop floor in various production departments
Create a job alert for this search

Customer Service Representative - copy - copy • Tulsa, OK, US

Similar jobs

Call Center Collections Representative - Hybrid

AT&TTulsa, OK, United States
Full-time

This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home.As a member of our team, you'll ...Show more

 • Promoted

Customer Service

Long John SilversTulsa, OK, US
Full-time

We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a grea...Show more

Data Entry Clerk - Remote Work From Home - Customer Service Representative - Entry Level / $30 - $150

Data NinjaTulsa, OK, United States
Remote
Part-time

Remote Customer Service / Data Entry Clerk - Remote Work From Home - Weekly / Daily PayHello - we appreciate your interest! Take a look at our job and if you're interested in joining us that would ...Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAOkmulgee, Oklahoma
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Alterations Customer Service Representative

David's Bridal, LLC.Tulsa, OK, United States
Part-time

David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the care...Show more

 • Promoted

REMOTE CUSTOMER SERVICE REPRESENTATIVE - DATA ENTRY / ENTRY LEVEL - START TODAY - DAILY / WEEKLY PAY

Remote / Work From HomeTulsa, OK, United States
Remote
Full-time

REMOTE CUSTOMER SERVICE REPRESENTATIVE REMOTE DATA ENTRY / ENTRY LEVEL - START TODAY - DAILY / WEEKLY PAYAre you an administrative assistant clerk, a data entry clerk, work in healthcare as an RN o...Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausOwasso, OK, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

Sales Customer Representative (Entry Level and Remote)

TrueVantage SolutionsTulsa, OK, United States
Remote
Full-time

Join us and start earning while working from the comfort of your own home!Are you looking for an entry-level, work-from-home career where you can make a real difference and control your earning pot...Show more

 • Promoted

Health Consultant / Customer Experience Representative

BodySpecTulsa, OK, US
Full-time
Quick Apply

Our Remote Health Consultant Team is looking for a full-time, seasoned customer experience professional to join us! Our Remote Health Consultants are the front line of our client experience- the he...Show more

Window Clerk/Customer Service - No Experience Required

Postal Jobs AssistOkmulgee, Oklahoma, United States
Full-time

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...Show more

 • Promoted

Work from Home – Product Feedback Support - $25-$45 per hour

GLOkmulgee, Oklahoma
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more

 • Promoted

Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Apex Focus Group LLCOwasso, Oklahoma, United States
Remote
Full-time

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...Show more

 • Promoted

Credit & Collections Administrator

HiltiSkiatook, OK, US
Full-time

Keep cash flowing and customers moving.Join us as our next Credit & Collections Administrator.The role of the Credit & Collections Admin is to contribute by developing, maintaining, and supporting ...Show more

 • Promoted • New!

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersOkmulgee, Oklahoma
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

 • Promoted

Customer Service Representative Agent - Part Time Panelists Needed - Remote

ApexFocusGroupOwasso, Oklahoma, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...Show more

 • Promoted

Patient Care Technician - Entry Level Training Program

DreamboundOwasso, Oklahoma, United States
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ...Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Owasso, Oklahoma
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

B2B Sales Representative

Slice Merchant ServicesJenks, OK, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...Show more