Enterprise Solutions Engineer - Key Accounts (East)

For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday.

Smartsheet is looking for a proven Enterprise Solutions Engineer who will provide technical leadership throughout the enterprise sales process for our set of Global 2000 Key accounts. You will serve as a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. A proven track record of technical leadership, outstanding customer-facing skills, as well as consultative solution sales SE experience is required and crucial for success on the Key Accounts Team.

This role is part of the Enterprise Solutions Engineering team and will report to the Senior Manager of Large Enterprise Solutions Engineering.

You Will :

• Partner with enterprise sales executives by owning the technical sales process in support of selling Smartsheet's SaaS platform to large enterprises
• Provide advice and guidance as the Smartsheet subject matter expert to prospects, as well as current enterprise users
• Design and develop creative solutions to customer requirements using Smartsheet
• Represent Smartsheet's technical capabilities to prospects; proactively support prospects in performing evaluations; ensure that prospects keep to their stated evaluation scope and timelines
• Travel to enterprise customer sites periodically, serving as a technical resource to sales staff, as well as engaging with customer IT professionals regarding integration and data questions
• Be a recognized Smartsheet technical expert and develop deep Smartsheet relevance (workflow definition, solution design, etc.) for key functional areas, such as Project Management, Sales, Marketing, Human Resources, etc.
• Serve as front-line expert for "best practice" and prospect technical issues, tracking these issues and ensuring prompt follow up and problem resolution
• Work closely with Marketing to develop repeatable solutions and Product Management as the customer advocate on product roadmap discussions and to provide input on new feature requests
• Provide support for preparing technical responses to prospect questions, FAQs, knowledge-base and case support entries; help define "best practices" for broad usage across large enterprises
• Deliver on, and exceed, all performance targets
• Perform other duties as assigned

You Have :

Current US Perks & Benefits :

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range $105,000—$142,500 USD

Get to Know Us :

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.

Equal Opportunity Employer :

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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