IT Technician

Join a growing automotive group with over 111 years of history.

At the Graff Automotive Group, we're committed to innovation, community, and excellence. We're looking for a skilled IT Technician to support our multi-dealership campus , ensuring that our technology systems are secure, efficient, and aligned with the needs of our business and team members.

Position Summary

The IT Technician will install, maintain, and support computers, networks, and systems across the Graff Auto Campus. This role requires a proactive problem solver who can manage day-to-day support requests while maintaining compliance with IT policies and security protocols.

You'll collaborate closely with dealership staff, the Group IT Team Lead, and IT Director to ensure smooth operations across multiple stores and departments.

Key Responsibilities

• Serve as the on-site technical resource for assigned location(s), following direction from IT leadership.
• Ensure compliance with company IT policies and security standards.
• Set up, maintain, and troubleshoot workstations, printers, routers, and other peripherals.
• Deploy and configure software to meet operational requirements.
• Provide user guidance and support for hardware, software, and new equipment.
• Monitor and maintain network performance and security.
• Schedule and execute system upgrades with minimal disruption to dealership operations.
• Diagnose and resolve hardware / software issues efficiently, documenting all work performed.
• Maintain accurate records of IT inventory, repairs, and maintenance schedules.
• Collaborate with vendors and end users to resolve technical issues and fulfill equipment needs.

Qualifications

Why Graff?