Field Service Engineer-Mechanical

Job Description

Job Description

Field Service Technician – Mechanical & Controls

Location : Rolling Meadows, IL

Employment Type : Direct Hire

Pay Range :

Mechanical Technician : Up to $40 / hour

Electrical / Controls Technician : Up to $45 / hour

About the Company

This organization is a global leader in the design, build, and service of custom automated manufacturing systems. Their Rolling Meadows, IL facility supports clients in advanced technology industries—particularly medical device, pharmaceutical, and life sciences manufacturing.

They develop and support complex automation equipment used around the world, offering a collaborative environment where innovation and craftsmanship meet real-world problem-solving.

Position Overview

We are seeking skilled Field Service Technicians—both Mechanical and Electrical / Controls —to provide hands-on service and support for automated machinery at customer sites. These individuals will troubleshoot, repair, and optimize equipment performance while maintaining a high level of professionalism and customer satisfaction.

This is a direct-hire role with opportunities for travel, technical growth, and exposure to cutting-edge automation systems.

Key Responsibilities

Troubleshoot, repair, and maintain mechanical and electrical automation systems at customer facilities (both warranty and non-warranty work).

Access and modify PLC and HMI programs for troubleshooting, upgrades, and retrofits (Controls role).

Configure and maintain servos, VFDs, I / O systems, and industrial networks (Ethernet, Profibus, etc.).

Operate machinery to analyze malfunctions and validate system functionality.

Collaborate with suppliers and engineering to resolve complex issues.

Consult with customers regarding equipment layout, performance, and maintenance recommendations.

Provide remote support to resolve service needs when possible.

Travel to domestic and international customer sites for service and installation support.

Complete detailed service and expense reports in a timely manner.

Participate in an on-call rotation for after-hours support.

Maintain ISO standards, follow all customer plant and safety regulations, and comply with NEC, NFPA 79, and international electrical codes.

Qualifications

Education & Experience

Mechanical role : High school diploma or GED required; technical or tool & manufacturing training preferred.

Controls role : Associate or bachelor’s degree in Electrical, Automation, or related Engineering field preferred.

3–6 years of hands-on experience in mechanical or electrical troubleshooting within automation, manufacturing, or related industries.

Technical Skills

Mechanical role : Proficiency with hand tools, gauges, voltage / pressure meters, and general troubleshooting.

Controls role : Experience with Rockwell PLCs, HMIs, servo control, and networked automation systems.

Ability to read and interpret mechanical drawings, electrical schematics, and assembly documentation.

Working knowledge of Microsoft Office and strong reporting / documentation skills.

Personal Attributes

Excellent customer service and communication skills.

Self-directed, detail-oriented, and able to perform effectively in the field with minimal supervision.

Physical ability to stand, walk, bend, and lift up to 50 lbs as required.

Commitment to safety, teamwork, and continuous learning.

Compensation & Benefits

Hourly Pay : Up to $40 / hr (Mechanical) or $45 / hr (Controls)

Travel Bonus :

Weekday : $50 / day for overnight travel (after 4+ hours worked on-site)

Weekend : $100 / day domestic, $150 / day international (domestic includes U.S., Canada, Mexico, Puerto Rico, Costa Rica, and the Dominican Republic)

Medical, Dental, and Vision Insurance – coverage begins on the 31st day of employment

401(k) with Company Match : 100% of the first 3% and 50% of the next 2%

Paid Time Off & Holidays

Professional development and advancement opportunities within a global organization

Exposure to cutting-edge automation technologies and travel opportunities worldwide

Why This Opportunity

This is an excellent fit for mechanically or electrically inclined technicians who enjoy hands-on problem solving, customer interaction, and global travel. You’ll support state-of-the-art automation systems that power critical industries—helping manufacturers produce products that improve lives every day.

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identify, national origin, disability, protected veteran status, or genetic information.