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Customer Service - Customer Care Specialist

Customer Service - Customer Care Specialist

Cogent Infotech CorporationSun City, AZ, United States
25 days ago
Job type
  • Full-time
Job description

Greet & assist customers / clients in person, online, and over the phone.

  • Receives, collects, sorts by SLA’s
  • Responsible for all Shipping
  • Orders, receives, and stocks mailing supplies and office supplies
  • Sorts, bundle, and prepare bulk workorders
  • Recommend and develop standard business reports and / or dashboards that present critical client information.
  • Stay up to date through continuing education and involvement with developing products and processes so that reporting and analytics remain timely and proactive