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Commercial Lines Processor

Commercial Lines Processor

Sunstar Insurance Group LLCEl Dorado, AR, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Commercial Lines Processor

Position Title : Commercial Lines Processor

Hours : Full-time, 40 hours / week

Schedule : 8 : 00 am – 5 : 00 pm (Monday–Friday)

Reports to : Commercial Lines Manager & Operations Manager

We are looking for a detail-oriented and dependable Commercial Lines Processor to join our insurance team. This full-time role supports the Commercial Lines department by ensuring accurate policy processing, documentation, and client communication. If you thrive in a fast-paced environment and enjoy supporting account management operations, we’d love to hear from you.

Position Summary

The Commercial Lines Processor plays a key role in supporting Account Managers by processing policy changes, endorsements, and renewals. This position ensures accurate documentation and exceptional customer service while maintaining up-to-date records in the agency management system.

Key Responsibilities

Policy Management

  • Request and process policy changes; ensure accurate updates in the agency management system.
  • Follow up on change requests and confirm receipt of endorsements.
  • Verify endorsement accuracy and update records accordingly.
  • Process and invoice endorsements; provide documentation to Account Managers.

Documentation & Compliance

  • Issue auto ID cards as needed.
  • Process past dues, reinstatements, and cancellations promptly.
  • Respond to underwriting requests (e.g., updating driver lists).
  • Maintain and file customer documents in the agency management system.
  • Accurately document all customer interactions and transactions.
  • Ensure compliance with agency procedures and industry regulations.
  • Administrative Support

  • Support Account Managers with day-to-day servicing of accounts.
  • Perform data entry and quality checks.
  • Perform other tasks as assigned by the Management Team to support departmental goals.
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    Commercial Lines Processor • El Dorado, AR, US