Transportation Dispatcher

Job Description

Job Description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

POSITION SUMMARY :

The Transportation Dispatcher coordinates and manages efficient movement of vehicles, drivers, and shipments to meet operational schedules and customer needs. Plans routes, monitors real-time logistics, communicates with drivers and clients, and addresses issues that arise to ensure on-time delivery and operational efficiency. Maintains accurate records, monitors compliance, safety, and regulatory standards, and plays a critical role in ensuring smooth day-to-day operations within the transportation network.

Duties will also include but are not limited to :

• Create and manage daily delivery schedules for internal and external clients
• Track and monitor fleet activity using transportation management systems
• Serves as the primary point of contact for drivers during their shifts
• Maintain accurate records of dispatch activities, including routes, delivery times, and incidents
• Schedule vehicle maintenance, inspections, and repairs in collaboration with the Administrative Assistant and Senior Manager
• Maintain a current and up-to-date understanding of and comply with all organization policies and procedures

Hiring Range : $18.00-$19.00 / hour

Travel : Local travel may be required.

QUALIFICATIONS : Knowledge of all applicable local, state and federal codes / regulations as well as DOL guidelines. Proficiency with Microsoft office applications as well as using internet tools and resources.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS :