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Commercial Service Center Assistant Manager
Commercial Service Center Assistant ManagerLESLIES ISLE OF WIGHT LIMITED • Tampa, FL, US
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Commercial Service Center Assistant Manager

Commercial Service Center Assistant Manager

LESLIES ISLE OF WIGHT LIMITED • Tampa, FL, US
16 hours ago
Job type
  • Full-time
Job description

Commercial Service Center Assistant Manager – LESLIES ISLE OF WIGHT LIMITED

Join to apply for the Commercial Service Center Assistant Manager role at LESLIES ISLE OF WIGHT LIMITED

Dive in to a new career with Leslie's. Leslie's pool supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. We value the development and growth of our team and strive to create a positive and fun atmosphere where our team members feel valued.

Commercial Service Center

  • Serves the needs of commercial pool operators, such as hotels and apartment complexes, with excellent business-to-business skills and communication.
  • Provides reliable and unique service to our customers.
  • Expertise in both inside and outside sales.
  • Opportunity to assist in daily distribution for customers.

Job Overview

The Assistant Manager assists the Manager to support company's efforts to service, maintain and expand relationships within a region that includes, but is not limited to, assigned, non-assigned, national / government and potential new customers. This role supports the performance of a Leslie's Commercial Service Center to ensure it meets or exceeds EBITDA goals, customer service standards, sales plans, profitability, payroll, operating procedures & employee safety, including OSHA, HAZMAT and DOT requirements while managing controllable expenses. The Assistant Manager partners with the Commercial Sales team to grow the customer base and manage sales plans and profit margins. The manager also supports the execution of all company-developed programs, hires and trains employees, and establishes expectations of excellent customer service.

Responsibilities

  • Establish productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers' expectations.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  • Lead a joint company-strategic account planning process to develop mutual performance objectives, financial targets, and critical milestones.
  • Proactively assess, clarify, and validate operational needs on an ongoing basis.
  • Create detailed business plans to reach predetermined goals and quotas while managing expenses.
  • Maintain accurate inventory control.
  • Oversee shipping and receiving.
  • Maintain all Commercial Service Center and employee requirements, procedures, and processes for OSHA, HAZMAT and DOT.
  • Provide transparency and coaching to the team for company goals, objectives, and safety.
  • Qualifications

  • Bachelor's degree preferred, but not required.
  • 3+ years of related or combined experience in operations for pool trade, pool supply, chemicals, supply chain and / or distribution.
  • 2+ years of P&L responsibilities.
  • Customer service, inside sales, outside sales, or sales operations experience a plus.
  • Valid driver's license.
  • Pay

    $18.00 – $22.00 per hour.

    Benefits

    Leslie's is committed to fostering a culture of diversity and inclusion. Competitive compensation, extensive paid training, comprehensive benefits, 401(k) with company match, team member discounts, rewards for top performers, and career advancement opportunities.

    Seniority Level

    Mid-Senior level

    Employment Type

    Full-time

    Job Function

    Management and Manufacturing

    Industries

    Automotive

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