h / care was born in 2018 with a serendipitous meeting between two visionary healthcare entrepreneurs as they waited for their elevator in Birmingham, Alabama. United by a shared passion for transforming post-acute care, they spent thousands of hours visiting agencies, listening to caregivers, and gathering feedback from residents and their families. This journey culminated in the founding of h / care in 2023—a company built on a foundation of high touch, high tech, and unwavering trust, dedicated to delivering exceptional care and experiences for both our internal and external customers.
The Community You Will Join
At h / care, we are passionate about transforming the way home-based healthcare is delivered. As part of our Cleveland home health agency, you will be joining a team that is deeply rooted in the local community, committed to providing exceptional care, and dedicated to building meaningful relationships. Our local h / care team thrives on collaboration, innovation, and compassion, ensuring every patient receives care that is high-touch, high-tech, and built on trust. We foster a welcoming and supportive environment where every team member’s contribution is valued. You’ll be part of a mission-driven organization that prioritizes both the success of our team and the well-being of our patients, making a lasting impact in the lives of those we serve.
h / care’s Unique Approach to Care
At h / care, we're revolutionizing healthcare delivery for patients and families of all ages. Frustrated with unpredictable and impersonal care experiences? We've got the solution. Our team of healthcare experts and entrepreneurial leaders has developed the PerfectVisit™ - a standardized approach ensuring high-quality, consistent care every time. By combining compassion with cutting-edge technology, we deliver transformative home-based services, from health visits to hospice care. We implement the Entrepreneurial Operating System (“ EOS ”) to streamline decision-making, cutting through bureaucracy and eliminating unnecessary red tape. With h / care, you're not just receiving a service; you're experiencing care built on community, dignity, and trust. Available 24 / 7, we ensure you're never alone in your healthcare journey.
The Impact You Will Have
At h / care, we believe every patient deserves compassionate, high-quality care in the comfort of their home. As an LPN, you will play a vital role in providing skilled nursing care and support to patients, ensuring their comfort, safety, and well-being. Your contributions will make a meaningful impact on patients and their families, allowing them to maintain their independence while receiving essential medical care at home.
Your mission : Deliver exceptional nursing care by performing patient assessments, administering medications, and providing treatments as outlined in the care plan. You will collaborate closely with registered nurses, physicians, and interdisciplinary teams to ensure seamless and personalized care for each patient. Through your dedication, patients will experience improved outcomes, families will feel reassured, and h / care will continue to deliver its promise of compassionate, patient-centered home health services.
Key Responsibilities
Patient-Centered Care and Clinical Excellence
- Patient Assessment : Perform comprehensive assessments during each visit, monitoring vital signs, wound care, and medication administration in accordance with care plans.
- Care Plan Implementation : Deliver nursing care as outlined in the patient’s individualized care plan, ensuring accuracy, quality, and compliance with regulatory standards.
- Patient Education : Provide patients and families with education on managing health conditions, proper medication use, and self-care strategies to promote independence and understanding.
Operational Excellence
Coordination of Care : Collaborate with registered nurses, physicians, and other care team members to ensure seamless care delivery and continuity of services.Documentation : Maintain accurate and timely documentation of care activities, including assessments, medication administration, and changes in patient condition.Performance Metrics : Ensure productivity by completing all assigned visits and meeting performance expectations while maintaining high-quality care delivery.Regulatory Compliance and Safety
Compliance : Adhere to all state and federal regulations, HIPAA guidelines, and agency policies to ensure patient safety and confidentiality.Safety Protocols : Follow infection control procedures, proper handling of medical supplies, and adherence to best practices to maintain a safe environment for patients and staff.Collaboration and Team Support
Teamwork : Actively participate in case conferences, team meetings, and ongoing coordination to optimize patient outcomes and resolve care challenges.Mentorship : Support and mentor other team members, including new hires, by sharing knowledge and expertise to foster a culture of collaboration.Professional Development : Pursue ongoing education and training to stay updated on industry best practices, advances in healthcare, and changes in home health regulations.Impact on Patient and Family Outcomes
Compassionate Care : Build trust with patients and families by delivering empathetic and patient-focused care that supports emotional and physical well-being.Positive Outcomes : Contribute to improved patient outcomes through attentive, personalized nursing care, and proactive problem-solving to address any concerns.Your Expertise
Education : Current and valid Licensed Practical Nurse (LPN) license issued by the state. Completion of an accredited nursing program.Experience : At least one year of clinical nursing experience in a home health or healthcare setting, with knowledge of administering care in patients' homes.Clinical Competency : Demonstrated ability to perform skilled nursing tasks, including medication administration, wound care, monitoring vital signs, and assisting with mobility and activities of daily living.Regulatory Knowledge : Familiarity with state and federal home health regulations, including HIPAA and CMS’s Conditions of Participation, to ensure compliance in patient care.Communication Skills : Excellent interpersonal and verbal communication skills to build trust and maintain effective relationships with patients, families, and interdisciplinary care teams.Compassion and Empathy : A commitment to providing patient-centered, compassionate care that respects the dignity and independence of each patient.Organizational Skills : Strong time management and prioritization skills to handle multiple patient visits and adapt to changing schedules effectively.Professional Development : Dedication to continuing education and staying updated on nursing best practices and advancements in home health care.Tech-Savvy : Comfortable using electronic medical records (EMR) systems and other technologies for documentation and communication.Safety and Infection Control : Strong knowledge of safety protocols and infection control measures to ensure the health and safety of patients and staff.Physical Stamina : Ability to perform physically demanding tasks such as lifting, transferring, and assisting patients in a variety of home environments.Your Work Environment
Location : Work is primarily conducted in patients' homes across the service area, with occasional visits to the office for team meetings, training, or case conferences.Pace : A fast-paced, patient-centered environment requiring efficient time management to complete multiple home visits per day while maintaining high standards of care.Challenges : Expect to adapt to diverse home settings, varying patient needs, and unpredictable situations. Navigate changes in care plans, schedules, and regulatory requirements while ensuring patient safety and comfort.How Success Will Be Measured
Patient Outcomes : Delivering high-quality nursing care that leads to improved patient health, safety, and satisfaction, as evidenced by positive feedback and clinical outcomes.Care Plan Compliance : Ensuring strict adherence to individualized care plans, including timely medication administration, wound care, and accurate documentation of care activities.Productivity : Meeting or exceeding daily and weekly patient visit targets while maintaining a high standard of care. Effectively managing time to maximize the number of patients served without compromising quality.Efficiency : Completing tasks and documentation accurately and on time, minimizing delays in patient care or team coordination.Collaboration : Building strong working relationships with registered nurses, physicians, and interdisciplinary teams to ensure seamless communication and continuity of care.Safety and Compliance : Maintaining adherence to all regulatory and agency standards, including infection control protocols, HIPAA, and CMS Conditions of Participation.Reliability : Demonstrating dependability by consistently arriving on time for patient visits, responding promptly to patient needs, and adapting to changing care plans.Professional Development : Actively participating in training and continuing education to enhance nursing skills and stay updated on best practices and industry standards.Technology Utilization : Effectively using electronic medical records (EMR) and other digital tools to document care, communicate with the team, and support data-driven decision-making.Patient and Family Satisfaction : Providing compassionate, patient-centered care that fosters trust and builds positive relationships with patients and their families.
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