Customer Experience Associate III

Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

\n

\n

Customer Service Representative III - (On-site San Antonio, TX)

\n

\n

\n

$18.00 / HR

\n

\n

\n

Summary : \n

\n

\n

As a Customer Service Representative III , you will assist the EPS Call Center with all aspects of the customer service functions, including receiving inbound calls from Debit card cardholders; provide appropriate and accurate information over the telephone. Under the department supervisor(s) direction, CCA III will assist with supervisor calls and callbacks, agent chat assistance and any other related task.

\n

\n

\n

\n

\n

What you get : \n

\n

\n \n

• Full Time Employment

\n

\n

\n

\n

\n

\n

\n \n

\n

What you will be doing :

\n

\n

\n \n

\n

\n

\n

\n

\n

\n

\n

\n \n

\n

\n

People who succeed in this role have :

\n

\n

\n \n

\n

\n

\n

\n

\n

\n

\n

\n

\n

\n \n

\n

\n

Requirements

\n

\n

\n \n

\n

\n

\n

\n

\n \n

Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated hourly rate for this role is $18.00 per hour which may be below your state's minimum wage.

\n

\n

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

\n

For US applicants : People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded :   click here to access or download the form.  Complete the form and then email it as an attachment to  FTADAAA@conduent.com.  You may also click here to access Conduent's ADAAA Accommodation Policy.