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Room Attendant

Room Attendant

Rod N Reel ResortChesapeake Beach, MD, US
30+ days ago
Job type
  • Full-time
Job description

Room Attendant

The Room Attendant is responsible for maintaining all levels of cleanliness and sanitation in the hotel rooms to ensure a safe and clean environment for all guests, visitors, associates, and vendors.

Qualifications

  • High school diploma / GED preferred.
  • Previous experience in a similar role preferred.
  • Must be available to work varying schedules, including holidays and weekends.

Key Skills

  • Must possess a friendly personality.
  • Ability to read and comprehend basic instructions.
  • Always maintain a professional appearance and manner.
  • Must be a team player and willing to help fellow team members.
  • Ability to multi-task, follow-up, and complete tasks in a timely manner.
  • Consistently provide a high level of customer service.
  • Must be committed, reliable, trustworthy, and accountable for their work activities.
  • Core Responsibilities

  • Welcomes and interacts with guests and other team members with a genuine display of caring and friendliness.
  • Clean all furniture in guest room as well as fixtures in bathroom using cloths, mops, sponges, brushes, and / or cleaning agents by extending arms over head, bending and stooping.
  • Adhere to cleaning procedures and instructions for use of cleaning agents.
  • Strip beds and make beds. Change bed linens, which may require lifting bedspreads weighing up to 50 lbs.
  • Respond to all guest requests, problems, complaints, or accidents.
  • Assist in maintaining and controlling all housekeeping equipment as requested.
  • Make every effort to create a safe and accident-free environment. Make our guests feel safe, creating a worry-free, care-free experience.
  • Communicate ideas to upper management to improve productivity.
  • Ensure guests enjoy a positive experience due to the cleanliness of the property.
  • Perform other duties as assigned.
  • Physical Requirements

    Position requires sitting, hand-eye coordination, stooping, kneeling, and walking / standing for multiple hours in succession. This position may on occasion require lifting, carrying, pulling, or pushing of up to approximately 21-50 pounds. Team members must wear all the required Personal Protective Equipment (PPE) while performing job duties.

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    Room Attendant • Chesapeake Beach, MD, US

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