Technical Training Instructor Heavy Equipment

Main Duties & Responsibilities

Primary Job Role

Perform instructor led courses for Regional Dealer Learning Center Ring Power employees and Ring Power customers.

Develop and update training material on technical and industry specific subject matter.

Attain and update all training credentials required by Caterpillar to maintain status as qualification for technical instructor.

Ensure viable work space within classroom electric and engine labs. Update maintain and repair assets relating to instructor lead courses when necessary.

Attend specific training courses or complete certifications and curriculum as required to deliver course content as an instructor.

Travel regionally to deliver or attend instructor led training and conferences. Voluntarily participate in customer overseas training requests.

Update and maintain training records for Regional Dealer Learning Center Ring Power participants and customers in EDGE and CAT DCP.

At the request of the technical coordinator assist field personnel on diagnostic issues whenever possible.

Performs other duties as assigned.

Essential Job Competencies

Safety : fully supports encourages and follows safe work behavior and considers safety of paramount importance in the workplace.

Job Specific Skills : Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.

Communication : Uses active listening skills conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments progress problems and plans through consistent effective communication. Avoids surprises.

Interpersonal Skill : Anticipates notices and understands concerns of others involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging awkward or tense interpersonal situations focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.

Facilitating / Presenting : Enables cooperative and productive group interactions. Clarifies the agenda by identifying the key issues objectives and stakeholder expectations. Guides the discussion of complex or divisive issues to help members develop insights and remain engaged with the task. Tailors presentation style to the audience with interaction and feedback to hold their attention.

Planning and Organizing : Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others input about critical actions timelines sequencing scope methodology expected outcomes and priorities. Adjusts plans based on input.

Innovative : Sees old problems as opportunities for creative problem solving while staying within the parameters of good practice. Develops and fosters better faster or less expensive ways to do things. Thinks in terms of desired outcomes not just reactive quick solutions. Energized by any challenge that stands in the way. Remains agile and adapts in a high degree of ambiguity.

Customer Oriented : Demonstrates concern for satisfying external and / or internal customers. Responsive quickly and effectively addresses customer concerns or problems. Assures customers he / she is willing to work with them to meet their needs. Presents a cheerful positive manner with customers.

Credibility : Demonstrated concern to be responsible reliable and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual follows instructions policies and procedures.

Personal Development : Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.

Company Overview

In 1962 Ring Power Corporation became a full-line Caterpillar dealer in North Florida and later expanded its authorized territory to include Central Florida.

Today Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island New Jersey the Carolinas Georgia Texas and California - to serve the needs of other specialized industries and customers.

Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer order to preserve the Customers First reputation that Ring Power was built on we continually train our employees and work closely with our customers to assure complete satisfaction especially after the sale.

Currently more than 2000 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment backed by responsive professional service and support at every level.

Qualifications

Education and Experience

Formal Education High School diploma or GED

Experience 5-6 years

Required / Credentials

Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Not Required but Highly Desired Criteria

Professional licensing in a related field ( Master / License accredited through state).

Certification in related field ( EGSA Journeyman License).

Manufacturers Factory Training ( Caterpillar RDLC training CEP II or greater).

Computer skills Microsoft power point Excel and Windows based operating system.

Technical Training (electronic or diesel college Think Big).

Communication and Presentation skills ability to deliver content effectively.

Updating of Knowledge

Job requirements change requiring re-training to stay current every 1-2 years.

Responsibility for Change Innovation Overall Improvement and / or Effectiveness

Problem Solving Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.

Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.

Autonomy Job is not normally monitored but overall objectives are clearly defined. Use of discretion in how the work is done setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome not on controlling the process.

Working Environment

Stress Load Occasional exposure to these stresses (less than 20% of the time).

Workload Fluctuation Job involves occasional changes in priorities complexity and / or quantity of work.

Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights holidays and weekends.

Organizational Impact

A persons performance in this job has considerable immediate impact on expense efficiencies or achievement of overall department objectives.

Supervisory Responsibility

Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team)

Physical Demands

NA : Not Applicable

O : Occasionally - (up to 3 hours / day)

F : Frequently - (3-6 hours / day)

C : Constantly - (6-8 hours / day)

O : Climbing

O : Balancing

O : Stooping

O : Kneeling

O : Crouching

O : Crawling

O : Reaching

F : Standing

F : Sitting

F : Walking

O : Feeling

O : Fingering

O : Grasping

O : Repetitive Motion

C : Talking

C : Hearing

O : Pushing - Up to 25 lbs.

O : Pulling - Up to 25 lbs.

O : Lifting - Up to 25 lbs.

O : Pushing - 26-50 lbs

O : Pulling - 26-50 lbs.

O : Lifting - 26-50 lbs.

O : Pushing - Over 50 lbs.

O : Pulling - Over 50 lbs.

O : Lifting - Over 50 lbs.

Environmental Conditions

NA : Not Applicable

O : Occasionally - (up to 3 hours / day)

F : Frequently - (3-6 hours / day)

C : Constantly - (6-8 hours / day)

C : Inside conditions : Protection from weather but not necessarily from temperature change.

O : Outside environmental conditions : No effective protection from weather.

O : Extreme cold : Temperatures below 32 degrees for periods of more than one hour.

O : Extreme heat : Temperatures above 100 degrees for periods of more than one hour.

O : Noise : sufficient noise to cause the worker to shout to be heard above the ambient noise level

O : Vibration : Exposure to oscillating movements of the extremities of whole body.

F : Hazards : Includes a variety of physical conditions (i.e. proximity to moving mechanical parts electrical current working in high places exposure to heat and / or chemicals.

O : Atmospheric conditions : One or more of the following conditions that affect the respiratory system or the skin : Fumes odors dust mists gases or poor ventilation.

O : Oils : There is air and / or skin exposure to oils and other cutting fluids.

N / A : Air particulates / contaminants : the worker is required to wear respirator.

RING POWER CORPORATION INC. IS AN EQUAL OPPORTUNITY EMPLOYER

Key Skills

Abinitio,Community,Cost Estimation,Heavy Equipment,Barista,Airlines

Employment Type : Unclear

Department / Functional Area : Training

Experience : years

Vacancy : 1

Yearly Salary Salary : 1 - 2