Host
Summary
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
The Host / Hostess position greets the customer immediately when they enter the restaurant. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated.
The Host controls the flow of the restaurant through seating and to alleviate servers from getting multiple tables at one time to ensure each guest gets an excellent service experience.
The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host follows up with guests as they are leaving to ensure they had a great experience and invites them to return.
They are attentive to the FOH atmosphere and ensure that the lighting, music volume, and overall cleanliness are all being kept up for a great first impression.
Essential Duties and Responsibilities :
- Greet all guests, in person and on the phone, with sincere hospitality
- Maintain a clean and orderly Host Stand
- Utilize SevenRooms in tandem with the VIP Table Hosts to track individual guests preferences
- Utilize SevenRooms to ensure proper bookings for reservations and VIP Guests
- Perform all duties assigned by the Manager on Duty
Accountabilities
- Menu Knowledge
- Rotation Seating
- Prepared, in uniform & Punctual for Shift
- Welcoming
- Aware of Events & Specials
- Friendly & Attentive Customer Service
- Knowledge, Skills, Abilities
Customer Service Skills
- Ability to always maintain Professionalism
- Ability to communicate clearly
- Ability to work well with others
- Ability to multi-task
- Must be at least 16 years of age upon date of hire
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift 30 lb. regularly and 50 lb. occasionally.
WHY WORK FOR AN ETHOS HOSPITALITY COMPANY?
We value our family members for their relentless drive, focus, passion, and humility. We know our radical candor is what fuels our strength and innovation as individuals and truth is what drives us to greatness
Our values stand for something, and we own them every day :
- Love and serve each other and our guests
- Do what it takes : It is not enough to do your best; you must do what is necessary
- Culture over strategy
- Leave it better than you found it
Virtues / Be : Loving, Disciplined, Competitive, Loyal, Consistent, Persistent
If you want to belong to a family of people who care about what they do, and each other
Apply Today!
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