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Program Director

Program Director

Seek CounselingNew York, NY, United States
2 days ago
Job type
  • Full-time
Job description

Overview

Responsible for the clinical and administrative operations of the program. Directs compliance and content with OASAS guidelines and Success & Seek Counseling policies. Monitors agency census to ensure operating efficiencies are achieved.

Specific Knowledge & Skills

  • Extensive experience in the field of Harm Reduction
  • Continuing knowledge of OASAS Regulations governing Part 822 CD Medically Supervised Outpatient programs
  • Knowledge of personnel management
  • Knowledge of Medicaid program
  • Knowledge of Evidence-Based Practices (EBP) and the ability to train staff on effective EBP use
  • Ability to communicate effectively with referring agencies
  • Ability to communicate effectively with staff
  • Ability to network with other agencies to share information / knowledge
  • Strong financial and operational acumen in a behavioral health / substance use disorder setting
  • Data-driven mindset : ability to interpret program metrics and implement improvements
  • Proven leadership and team-building skills in a clinical environment
  • Excellent oral and written communication skills, including with referral sources and regulatory agencies
  • Deep understanding of substance use disorder treatment best practices, OASAS Part 822, Medicaid, and payer billing
  • Experience with EMR systems, data reporting, and utilization review processes
  • Cultural competency and ability to work effectively with diverse client populations and community partners

Credentials / Experience

  • LCSW / LMSW / Advanced CASAC
  • CASAC credential preferred
  • General Responsibilities

  • Provide clinical supervision and oversight for substance abuse counselors when the designated supervisor is unavailable
  • Coordinate activities of the interdisciplinary team
  • Ensure all clinical documentation is timely and appropriate based on OASAS and SCS & SEEK policies and procedures
  • Review and approve counselor schedules weekly
  • Communicate with all referral agencies to enhance relationships
  • Maintain relationships with all referral agencies
  • Review Medicaid and / or other insurance eligibility of clients
  • Conduct chart audits to ensure compliance with OASAS CD Part 822 regulations
  • Ensure Utilization Review is completed quarterly
  • Complete staff evaluations
  • Participate in planning and goal setting for the agency
  • Conduct potential staff interviews and make hiring recommendations
  • Participate in agency strategic planning and identify new business opportunities or service expansions
  • Develop and implement short- and long-term goals for the program, focusing on census growth, retention, and quality improvement
  • Monitor program performance metrics (client outcomes, retention, productivity) and implement data-driven improvements
  • Assist in the development and monitoring of the program budget, including revenue forecasting and expense management
  • Ensure documentation supports billing and payer compliance; monitor staff productivity and efficiency
  • Supervise staff orientation, training, and ongoing professional development
  • Implement and monitor quality improvement initiatives and corrective action plans
  • Review and update policies and procedures to ensure compliance with regulatory and accreditation standards
  • Represent the organization at community meetings, coalitions, and advisory boards; strengthen referral partnerships
  • Collaborate with other departments to ensure integrated care, including medical, peer support, and external service providers
  • Oversee intake, assessment, and discharge processes to ensure timely access to services
  • Prepare and submit reports to the CEO / Executive Director, funders, and regulators as required
  • Ensure compliance with confidentiality and privacy laws, including HIPAA and 42 CFR Part 2
  • Manage program risk and ensure staff are trained on crisis and emergency procedures
  • Participate in leadership and management team meetings, providing timely and accurate updates
  • Reports to : CEO / Executive Director

    Evaluated by : CEO / Executive Director

    Seniority Level

    Director

    Employment Type

    Full-time

    Job Function

    Business Development and Sales

    Industries

    Mental Health Care

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