Business Operations Specialist - DDD

Business Operations Specialist

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high-quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Essential Duties and Responsibilities include but are not limited to :

• District liaison for providing technical support and direction on facilities-related matters, which may include office moves, rebuilds, closures, etc.
• Maintain an up-to-date action list of all projects and timelines.
• Work collectively with the DDD single point of contact (SPOC) regarding district facility needs.
• Work through resolution provider authorization and / or provider service payment denials, which may include researching and putting in corrective action for any issues identified and elevated to the BOPS level.
• Provide authorization, billing, and technical support to the Support Coordination and provider community as needed.
• Manage district capital equipment by tracking and logging equipment and recommending a replacement schedule as part of the budget process.
• Maintain an up-to-date log of district equipment, including cell phones, projectors, copiers, vehicles, printers, etc.
• Coordinate and manage district infrastructure needs, working with District Management to identify needs; log and track approvals, procurement, and costs of identified items.
• Share of the responsibility for processing regular district purchasing and supply request orders, including : Research state contracted vendors for best prices; obtain quotes when necessary; set up open & one-time POs as necessary; send hard copy POs to requesting staff; follow up with staff to ensure receipt of purchases; get copies of packing slips / invoices, etc.; complete receivers; maintain & update purchasing log.
• Develop simple and edit moderately complex coding / queries using MS Access and SQL to customize and generate reports to pull service and fiscal data from various systems.
• Produce and QA data integrity for ad hoc and production reports based on complex data analysis, research, and fiscal trends, cost effectiveness, budget, personnel, services, facilities, and operations.
• Assist the Business Operations Manager in providing all fiscal and business management and direction for a large District.
• Assist BOPS Manager in identifying provider billing issues based on contractual and service delivery requirements; complete prep work for post-payment review process.
• Provide troubleshooting and problem-solving for complex purchasing needs for the District, researching products and services, interacting with Agency and State procurement personnel, ensuring needs are met in a timely manner.
• Report out on all district purchasing scorecard measurements.

Knowledge in :

Skills In :

Ability to :