Senior Director, Data Product Manager

Senior Director, Data Solutions

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Reporting to the Managing Director, Product Solutions & Services, this individual leads the Data Solutions portfolio, driving technology strategy, data innovation, and operational excellence across the US & Bermuda insurance operation. The Senior Director is responsible for delivering business value through data and technology, optimizing speed to market, and ensuring a seamless experience for Markel employees and partners. The ideal candidate possesses deep insurance expertise, financial acumen, and a passion for digital transformation, data governance, and customer-centricity.

Responsibilities

• Define and execute data technology strategy, aligning solutions with business objectives and market trends.
• Advance foundational target state architecture and data platform capabilities.
• Lead strategic investment planning, architecture engagement, and risk management for data solutions.
• Ensure regulatory compliance, data governance, and risk mitigation across all data domains.
• Champion data-driven customer experience, leveraging analytics and feedback to optimize value.
• Drive cross-functional collaboration with Underwriting, Claims, Reinsurance, Finance, Actuarial, and IT.
• Integrate Agile and Lean practices to accelerate delivery and continuous improvement.
• Manage data-related investment budgeting and investment prioritization.
• Develop and maintain executive dashboards and reporting for KPIs, OKRs, and ROI.
• Mentor and develop a high-performing, diverse team, fostering a culture of innovation and accountability.
• Own strategic stakeholder engagement, proactively building relationships across the US & Bermuda Insurance operation, IT, and broader Markel.
• Advance Data Quality and Data Governance functions, integrating with Product Management and shifting culture to proactive data management.
• Drive transparency around costs, benefits, resourcing, and quality, leveraging KPIs.
• Lead the overall prioritization process, defining business needs, setting priorities, identifying requirements, and analyzing impact to business stakeholders, such as data accessibility and quality.
• Collaborate across Product Solutions to identify dependencies and integrations with other areas such as Underwriting Platforms, Shared Solutions, and Legacy Platforms.
• Collaborate with the Enterprise Planning / PMO teams to ensure singular intake and prioritization; partner with change management to ensure maximum return on investment as technology changes are delivered.
• Drive accountability for delivery of scalable data technology solutions that meet immediate and strategic business needs, aligned to IT roadmaps.

Competencies

Qualifications

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

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Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

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