Rental Strategic Account Representative

Rental Strategic Account Representative

We Build Better Communities

Be Part of the Hawthorne Difference!

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you've come to the right place! At Hawthorne Cat, we're always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That's why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work / life balance.

Summary Of Duties And Responsibilities

Works with territory rental sales reps to grow existing customer relationships and provide support to secure rentals and equipment sales. At the direction of the branch managers, takes the lead on all large projects in the territory as the point of contact for the general contractor. Works as primary point of contact for all military bases in the territory in order to secure rentals and equipment sales.

Essential Functions

• Works with all rental sales representatives in the field to establish and grow new and existing customer base.
• Establish year over year growth with list of "key customers" assigned by rental manager.
• Assist customers in selection and application of equipment pointing out product advantages; represent company's interests.
• Ensure all business transactions are conducted in accordance with company policies.
• Quotes customer daily, weekly and monthly rental rates and rents out the equipment.
• Explains terms and conditions of the rental to the customer. Completes rental contacts by writing specifications; creating bid proposals; pricing changes; obtaining, following up on credit application and required paperwork.
• Coordinate & monitor transportation & logistics for rental equipment fleet.
• Tracks all equipment out on rent and in the rental fleet. Logs daily activity. When terms of the rental agreement are not met, customer is contacted and billed for additional days.
• Follow-up on adjustments and corrections; coordinating information and requirements with service supervisor; demonstrating proper use of equipment.
• Checks in equipment upon return, checks for damage and coordinates with service for fueling, repairs, etc.
• Maintains rapport with customer by communicating progress; resolving renter concerns.
• Prepare reports by collecting, analyzing and summarizing information and trends.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Performs other duties as assigned.

Education, Experience, And Skills Required

Testing Requirements

Applicants may be required to pass a written and / or oral examination before being considered for employment in this position.

Physical Demands

Physical Strength

Lifting : Frequent exertion. Frequent lifting of up to 60 pounds.

Here's What We Offer

Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat is an Equal Employment Opportunity / Affirmative Action Employer. M / F / V / D

Hawthorne Cat participates in E-Verify.