Talent.com
Product Manager II - Clinical Platforms (Remote)

Product Manager II - Clinical Platforms (Remote)

American Specialty HealthOrlando, FL, US
2 days ago
Job type
  • Full-time
  • Remote
Job description

Platform Manager II-Clinical

American Specialty Health Incorporated is seeking a Platform Manager II-Clinical to join our Product department. At American Specialty Health, we are committed to improving the health of our members, reducing the cost of care, and enhancing their experience. Our mission begins with empowering the teams behind the scenes. In this role, you will have a direct impact on enhancing the daily experiences of the people who drive our business. Reporting to the Chief Product Officer, you will lead with empathy, collaborate across departments, and contribute to refining our systems for better efficiency and effectiveness. If you are passionate about transforming complex systems into streamlined, functional solutions, we encourage you to apply.

The primary purpose of this position is to support the Clinical business by managing internal tools and platforms, ensuring alignment with company goals, productivity enhancement, and operational efficiency, while collaborating with product delivery teams and employing a systems thinking approach.

Salary Range : American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate's qualifications, education, skill set, years of experience, and internal equity. $69,200 to $95,000 Full-Time Annual Salary Range.

Remote Worker Guidelines

  • Remote Worker Guidelines : This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum 50 Mbps download and 50 Mbps upload speed.)

Responsibilities

  • Leads the discovery, documentation, and optimization of internal systems that support the clinical business, including enrollment, eligibility, reimbursements, member support workflows, and partner integrations.
  • Identifies, manages, and prioritizes cross-team priorities.
  • Facilitates workshops and collaborative sessions with internal users to identify pain points and inefficiencies.
  • Develops detailed process maps, user journeys, and documentation to align stakeholders and highlight opportunities for improvement.
  • Translates insights into comprehensive product requirements, user stories, and acceptance criteria for engineering teams.
  • Owns and prioritizes the internal platform backlog, focusing on initiatives that enhance frontline productivity and member / client satisfaction.
  • Collaborates closely with engineering, user experience design, product ownership, operations, and compliance teams to ensure timely and high-quality delivery of platform enhancements.
  • Defines and monitors success metrics related to tool adoption, process efficiency, and support team enablement.
  • Serves as the subject matter expert for key internal applications within the clinical business ecosystem.
  • Partners across different teams and departments as needed to coordinate delivery plans, testing, training, and support.
  • Partners closely with engineering, user experience, customer experience strategy, and design teams to ensure quality and consistency of experience.
  • Incorporates stakeholder input into product roadmap while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer.
  • Drives the adoption of new tools and system enhancements through effective documentation, stakeholder training, and change management strategies.
  • Communicates clearly and consistently across all levels of the organization, from frontline staff to executive leadership.
  • Advocates for the importance of systems thinking and internal user experience throughout the organization.
  • Qualifications

  • Bachelor's Degree in Computer Science, Information Systems, related field, or equivalent experience. If equivalent experience, high school diploma required.
  • 3 years experience working as a Product Manager, Product Owner or Business Analyst required.
  • Demonstrated experience in improving complex systems or internal platforms required.
  • In-depth knowledge of agile process and principles. (High proficiency)
  • Outstanding communication, presentation and leadership skills. (High proficiency)
  • Exceptional communication and facilitation skills, capable of driving clarity across both technical and non-technical teams.
  • Strong passion for system design, process optimization, and identifying root causes of inefficiencies.
  • Empathy for frontline workers and a commitment to improving the tools they utilize daily.
  • Excellent organizational and documentation skills; adept at writing, mapping, and visually articulating complex workflows.
  • Proven ability to lead product discovery, establish priorities, and deliver results in Agile environments.
  • Skilled in identifying trade-offs and achieving alignment in complex, cross-functional settings.
  • Familiarity with internal platform components such as CRM tools, support ticketing systems, partner portals, data pipelines, and cloud infrastructure.
  • Analytical mindset with the ability to define metrics, track success, and iterate quickly.
  • Comfortable navigating ambiguity and bringing structure to evolving systems and teams.
  • Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.
  • Mobility

  • Primarily sedentary, able to sit for long periods of time.
  • Physical Requirements

  • Ability to see, speak, and hear other personnel and / or objects. Ability to communicate both in verbal and written form. Ability to travel within and around the facility or Work from Home (WFH) environment. Capable of using a telephone, computer keyboard, and mouse. Ability to lift up to 10 lbs.
  • Environmental Conditions

  • Work-from-home (WFH) environment.
  • American Specialty Health is an Equal Opportunity / Affirmative Action Employer.

    All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law.

    If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

    ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

    Create a job alert for this search

    Product Manager Ii • Orlando, FL, US

    Related jobs
    • Promoted
    Product Manager, Ad Tech

    Product Manager, Ad Tech

    PatientPointKissimmee, FL, US
    Full-time
    Join PatientPoint to be part of a dynamic team creating change in and around the doctor's office.As a leading digital health company, we innovate to positively impact patient behaviors.Our purpose-...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Product Manager

    Product Manager

    EnableCompOrlando, FL, US
    Full-time
    EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified. Powered by proprietary algorith...Show moreLast updated: 9 hours ago
    • Promoted
    Product Manager II - AI Capabilities

    Product Manager II - AI Capabilities

    WEXOrlando, FL, US
    Full-time
    WEX is seeking an experienced and results-oriented Intermediate Product Manager to lead the development of our shared AI capabilities. In this role, you will own the execution of specific features a...Show moreLast updated: 1 day ago
    • Promoted
    Technical Product Manager - AI Platform

    Technical Product Manager - AI Platform

    TEKsystemsOrlando, FL, United States
    Full-time
    TEKsystems is seeking a results-driven Sr Technical Product Manager to support the AI Center of Excellence (JedAI team) within the Tech & Digital organization. This is a unique opportunity to contri...Show moreLast updated: 5 days ago
    • Promoted
    Sr. Product Manager AI-Driven ABM, B2B Advertising

    Sr. Product Manager AI-Driven ABM, B2B Advertising

    NextRollKissimmee, FL, US
    Full-time
    Product Manager AI-Driven ABM, B2B Advertising.You'll join our Product team reporting to our VP of Product and work at the intersection of Product, Design, Engineering, and Data Science to deliver...Show moreLast updated: 2 days ago
    • Promoted
    Consumer Banking Product Manager

    Consumer Banking Product Manager

    Seacoast National BankOrlando, FL, United States
    Full-time
    Location : This position can be located at any Seacoast Bank office within the state of Florida.The Consumer Product Manager is responsible for the strategic development, management, and performance...Show moreLast updated: 9 days ago
    • Promoted
    Product Manager

    Product Manager

    ThalamusGMEOrlando, FL, US
    Full-time
    Thalamus is the market leader in graduate medical education recruitment technology, empowering over 8,000 residency and fellowship programs at 800+ health systems and all new physicians throughout ...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Product Manager, Falcon AI Studio (Remote)

    Product Manager, Falcon AI Studio (Remote)

    JobgetherKissimmee, FL, US
    Remote
    Full-time
    Product Manager, Falcon Ai Studio.This position is posted by Jobgether on behalf of a partner company.We are currently looking for a Product Manager, Falcon AI Studio in the United States.In this r...Show moreLast updated: 9 hours ago
    • Promoted
    • New!
    Clinical Program Manager

    Clinical Program Manager

    GravieOrlando, FL, US
    Full-time
    Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and...Show moreLast updated: 9 hours ago
    • Promoted
    Product Manager - ChannelOps

    Product Manager - ChannelOps

    DoiT InternationalKissimmee, FL, US
    Full-time
    Our Product Manager will be an integral part of our global Product Managers team.This role is based remotely in the East or Central time zone of the US, in the United Kingdom or Ireland.DoiT is a g...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Home Health RN Clinical Manager

    Home Health RN Clinical Manager

    Aveanna HealthcareOrlando, FL, US
    Full-time
    Similar experience with home health and experience with HCHB - required.RN Clinical Manager – Home Health.Branch Administrator to provide supervision of all clinical staff working with high medical...Show moreLast updated: 6 hours ago
    • Promoted
    Regional Sales Manager

    Regional Sales Manager

    Medtrition, Inc.Orlando, FL, US
    Full-time
    Job Title : Regional Sales Manager (RSM).Location : Field-based, covering North Florida - including (but not limited to) Orlando, Tampa, and Jacksonville. Ideal location for this team member is either...Show moreLast updated: 3 days ago
    • Promoted
    Clinical Manager

    Clinical Manager

    ChenMedWinter Park, FL, United States
    Full-time
    We’re changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with ...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Product Manager (Remote - US)

    Senior Product Manager (Remote - US)

    JobgetherOrlando, FL, US
    Remote
    Full-time
    We are currently looking for a Senior Product Manager in the United States.We are seeking a Senior Product Manager to drive the development of innovative educational products that enhance learning ...Show moreLast updated: 2 days ago
    • Promoted
    Hybrid - Product Manager

    Hybrid - Product Manager

    Fidelity National FinancialMaitland, FL, US
    Full-time
    Fidelity National Financial, Inc.Product Manager for its Property Insight division.The primary responsibility of this position is to develop requirements into stories and prioritize the team backlo...Show moreLast updated: 30+ days ago
    • Promoted
    Product Manager

    Product Manager

    TennaKissimmee, FL, US
    Full-time
    Tenna is searching for a Product Manager who will support our product vision and roadmap, while providing clear direction to a cross-functional team of Software / Hardware Engineers and Designers.As ...Show moreLast updated: 2 days ago
    • Promoted
    Regional Sales Manager - Chicago (Dialysis / CKD)

    Regional Sales Manager - Chicago (Dialysis / CKD)

    Ascend ClinicalOrlando, FL, US
    Full-time
    Location : Remote (Chicago area).Come work for a company that is transforming the industry! We are Ascend, one of the highest volume clinical laboratories focusing on dialysis testing in the United ...Show moreLast updated: 3 days ago
    • Promoted
    Lead Product Operations Manager AI Enablement

    Lead Product Operations Manager AI Enablement

    Teladoc HealthKissimmee, FL, US
    Full-time
    Lead Product Operations Manager.The Lead Product Operations Manager is a senior-level individual contributor responsible for independently leading and delivering high-impact cross-functional initia...Show moreLast updated: 1 day ago